Repair Stories

These are stories, written by people just like yourself, all about repair. Some end well; some end poorly, but all are fascinating tales of repair adventures. Read through some of the stories below, and perhaps you will be inspired to fix some of your own things — even the ones that aren't broken... yet.

Shattered screen = unhappy teenager. Had phone repaired by a kiosk company was fine till shattered again wasn't paying a ridiculous amount of money again to them. Purchased from your competition, had a issue with it read sticker on it after install oh crap no return. Found your company looked up phone by serial number got correct screen with camera (yea hooo !!!!)

When my Macbook hard drive failed and could not be repaired, my son the certified geek recommended an upgrade to a solid state drive to improve the performance. He predicted that "there might be a compatibility problem between the newer, faster drive and the original cable", but it "might" work, so why do more and spend more than needed.

Touch screen was malfunctioning.

The original battery in the phone would only last a few hours without having to charge it and the phone would often shut down at 30% battery left so a new battery was needed. I purchased one from an Ebay seller with a good rating stating in the listing that the battery was new, upon receiving the battery I noticed glue marks where the battery was previously installed in a phone. I continued with the install anyways. Upon finishing the install I completely charged the phone and immediately after unplugging it from the charger the phone shut down. It would do this over and over unless kept plugged in. I finally ran a test on the battery to view the charge cycles and found that it had 42 charge cycles on it. This is the point that I realized there was no way this was a new battery and immediately removed it and started the return procedure with the seller. Fortunately I found IFIXIT and they had stellar customer reviews in iphone batteries so I decided to give them a try.

The right fan of my Late 2011 15'' Macbook Pro became noisy, maybe why I use the Mac always with little inclination. Years of heavy use on an angled stand have probably worn out the fan. The speed of the fan never slow down, but the noise was annoying.

A few years ago while cradling my iPhone 5 between my neck and shoulder, I got a bit cocky with my technique and while opening a door, the phone fell and the screen shattered. At that time I thought of iPhones as largely disposable items but this time it hurt as I was only about 6 months into a contract on this phone. I ended up holding on to it for a while thinking I could either fix of sell it.

A few months went by and I purchased a new car that had an iPod interface. I thought great- I don't need a screen for this so I will load my music library on it and use it stashed away in my glove box. This worked great except for 3 things. Alarms set for 7:30, 11:30 and 3pm. I Don't know why I had 3 alarms active on the day I dropped my phone but I sure did regret doing that! I figured out a work around through my cars audio interface that would shut it off- so long as I was in the car when it happened. I worried that a passerby would hear my glove box rattling and get "curious" about it's contents. About 30% of the screen/digitizer worked so I spent some time desperately trying to get in the clock app and disabling the alarm. I was successful on one but the other 2 remained. About this time I noticed the fall had kinda popped the whole screen assembly from the back of the phone. I spent a few minutes with a pry tool and voila! It popped off. At that point I plugged it into my Mac and saw it was still alive, iFixit was the first thing that popped in my mind at that point and I immediately ordered a replacement screen and battery.

I bought a used MacBook Pro 13 Mid-2012 and it would only recognize a 250GB hard drive or smaller. The seller said the original drive went bad and they replaced it with a 250GB drive. I bought a 500GB SSD and discovered the problem when the MBP failed to boot from the drive. It would not even recognize a 750GB drive. Both drives worked fine in a USB enclosure. The Apple Store hinted it was the hard drive cable, but they would not repair it due to the original drive being replaced with a third-party drive. I wanted them to test the logic board to see if the SATA chip was bad.

mid 2009 MBP - dead in the water. A couple years ago this particular machine one day just stopped. Heard the bong, got to grey apple logo and that was it. PANIC! As I had a gigantic job deadline I literally ran out the door to the nearest Apple store and bought another one, sent my time machine backup to it and was back in business in a couple hours. Years pass. The kid has been begging me for an entree into the walled garden of Apple and I finally remember the dead machine.

The trackpad on my bosses 11" MBA was sometimes not clicking or registering a click.

dan

One of my dear friends unknowingly sat on my laptop and cracked the LCD, so I had to replace the display.

The battery life on this phone sucked. So I tried replacing the battery. Unfortunately, I shattered the screen in the attempt to take it off. I therefore had to pick up the display assembly and install it at the same time as the new battery.

I had an IPhone 5 before my IPhone 6, but while I was playing basketball my phone fell out of my pocket and shatter my screen. I try to sell it but i wanted to fix it first so I took it to Mexico City and paid around 800 MXN (around 50 USD) to fix my phone and everything worked great until suddlently my phone died out of nowhere it wouldnt even turn on, and while it was connected to current only the apple logo showed up and was stuck in a boot loop. I decided to take manners into my own hand and bought the Pro Tech Toolkit (even though 30 USD for shippement seemed a little high *cough* IFixIt *cough* fix the price *cough*

Battery was out completely, swapped it out with a new iFixit battery.

My macbook was making a ton of noise all of a sudden, and after a quick iFixit search, I realize the cause was the fan.

My 2011 11" MacBook Air was developing a bulge, and Mac OS X was telling me to replace the battery. Good advice!

My 7th generation Ipod, with 120 GB and over 15,000 songs on it would eventually only hold a charge for approximately ten minutes. After much deliberation I asked Apple what my options were. They told me that because the Ipod was over five years old it was considered "vintage" and they could no longer replace or repair it and kindly suggested I buy a new Ipod (maximum storage capacity of 64GB, definitely going to be Ipod Touch, and uhh 10% off of 300? so I basically save on the tax pshhh). I decided that I would bring my best friend back to life. My Ipod has been with me through my tumultuous college career, my multiple study abroad trips and countless of other experiences that bonded us for life. I feel closer to this Ipod than I do many people that I know. I refused to trade it in for a mere $30 off of a newer version that should be ashamed of the amount of storage it has.

After having fixed the battery and speaker issue, ( https://www.ifixit.com/Story/12618/iphon... ), I had noticed that even when plugged in, every now and then, the iphone 4S would just suddenly start discharging, as if it were not plugged in. Also, when I replaced the speaker in my previous repair, I did notice that there was some warpage of the old speaker assembly, as if that part of the speaker assembly got excessively hot. From those two things, I assumed there was a possible short in the dock connector assembly.

Phone was in nice condition till a daughter dropped it one day.

The factory Seagate 3tb hd died.

Broken headphone jack. No sound on left channel.

The screen was shattered after an unfortunate fall from table top caught in the middle and pressed hard to the table leg. I guess it would not break if let fall on the carpet :)

Replacement with Apple is ridiculously pricey.

Fixing at local repairs would have cost $125 with OEM parts and warranty and it could take 2 hours, but I felt like I want to do it myself and ready to pay extra for the pleasure.

Wanted to replace the bottom panel of my Macbook Pro with Retina. The secure screws require a special tool called a P5 Pentalobe driver. This P5 tool is not readily available in local hardware stores and the Mac Store does not help!!! i wanted to do it right so i stumbled upon I Fix It's web page and found a proper profesional tool.

Last week, I shattered the screen on my iPhone 5 when it fell out of my pocket while moving my lemon tree indoors due to freezing weather. It was so bad that pieces of glass were falling out and I could barely see my apps and texts.

My 2011 base-model Mac Mini (2.3GHz i5) was showing its age - or so I thought. I had replaced almost every other spinning platter hard drive with solid state drives, but this Mac Mini was my holdout. After looking up processor benchmarks and realizing that it should be every bit as fast as my 2011 MacBook Air (1.8GHz i7), I decided to take the plunge and add an SSD on top of the hard drive that it came with.

The Trackpad's glasse was broken and the clic not working. I decide to change the complete Trackpad with a new one.

Trackpad was acting cray-zay - cursor would jitter and jump around, open mission control (3 finger swipe gesture), randomly scroll (2 finger gesture) etc.

Confirmed it was only the trackpad by using a mouse and turning the trackpad off. No known spills and the battery wasn't bloated.

Screen cracked, and not responding

The battery did not hold a charge, and speaker output no sound whatsoever.

My 8 yr old PS3 "Fat" 60gb shut itself down during a session of Gran Turismo 6 and gave me a blinking red light, and wouldn't boot anymore. I looked into it and figured it was an overheat problem, similar to the YLOD.

jay

would fall asleep watching my mac's progress bar at bootup

Computer slowed down dramatically; Wheel of death when opening applications, writing emails, looking at pictures - very frustrating!

The owner of the "not tech related company" I work for asked me, if I'd be interested in taking a look at his Macbook Pro that is broken. He said he was working on it, while it was on top of his car. "Something happened" and it slid off the roof and landed with a CRUNCH! After taking a look at it, I noticed that one of the corners of the display had shattered. Having never done repairs on Apple products but knowing my way around PCs I figured I could come here and get a good guide, tools and replacement parts. Plus I was offered compensation for my time.

I purchased this macbook for $75. It needed a new Screen.

iMac A1418 EFI Password Removal

My Ipod battery was completely dead so I couldn't use my Ipod even on a dock.

Bought my son a Kindle Fire HD7 16gb 2nd Gen for Christmas. He was so excited he ran to show it off to his Mom. Next thing you know WHAM ! He runs into the table and drops it. Broken digitizer screen and broken heart.

Yosemite (10.10) depends more on the internal drive then before. This makes a slow hard drive (20MB/s) a pain in the @%^. Is slows the complete system down.

MacBook Pro SSD replacement, MacMini HDD to SSD upgrade, MacBook Air WiFi replacement and SSD replacement for warranty service, iMac 5k Display screen replacement, Samsung Ultra book keyboard replacement, Sony Replace upper cover, Lenovo DC Adapter repair, Most of all my customer try to purchase middle or high middle of laptop and desktop then they ask me to upgrade there parts. With iFixit guide and tools - i am ready for any job. Even iFixit is on my iPad lol Good to go!!

My one year old grabbed my wife's 4S off the coffee table and dropped it on the tile around the fireplace shattering the screen.

The battery on 2 of our Macbook Air's were pretty much dead. One of the Air's fans sounded like a helicopter.

A few weeks ago the rubber coating released it self, caused by the heat, from the lowercase of our Macbook, end 2009 version. Because the Apple replacement program was not applied on this Macbook, I decided to repair it my self. The Macbook is in perfect state, including 4GB memory and running Yosemite, 10.10 OS X.

I wanted to change the display of a friend's iPhone 5s. I don't know exactly how it happened but the screen was shattered. She has two small kids so they probably had something to do with it :-)

I recently bought a refurbished iphone 5 from ebay for my dad. When it arrived, I was excited to use it but was also worried that it would have some sort of major issue, because I have not had good experiences with refurbished items in the past. I was relieved to know that everything was in good order expect for the erratic battery life. I would download an app or play a game on the phone and suddenly, the battery percentage would drop 20-30% in a matter of a few minutes. Also, when I plugged my phone into the charger, the battery percentage would shoot up 20-30%, which was the strangest thing that I had ever seen. At this point I was very displeased and was about to return the phone. I decided to look up this problem to see if it was a common occurrence and figured out that some people had some success after replacing the battery. The battery replacement at the apple store cost $80, I decided to save some money and try the diy way. Thankfully the replacement was relatively easy and now the battery life is very good without any erratic behavior.

Okay, not a real war--my iMac has not accompanied me on any of my sojourns to Iraq. However, I am an instructor at a military school and my iMac is key to my ability to Photoshop maps and news articles in order to put my students in fictitious wars around the world. I came in off the Christmas holiday break and found that my 2008 iMac 24" (EMC 2211) would not power up. I was heartbroken to say the least. I have a government computer (Windows) but can't install any of my own software and so wouldn't have key tools for doing my job. I tried swapping power cords, trying a different outlet, removing and reinstalling the RAM--you name it, I tried it. Unsure of whether it might be the power supply or the logic board (after Googling to see what the common causes of this problem were), I went to see the folks at the Genius Bar, only to be told that they couldn't do any repair work on it and therefore couldn't really tell me what the problem was. So I decided to try the power supply repair, since it seemed most likely and was cheaper than the logic board (a logic board repair would probably have caused me to replace it instead).

After many years of use, the dock connector on my iPhone 4s had become corroded and was causing problems with the phone such as poor charging and not being able to shut the phone down (it would just restart itself when you tried to power it off).

My old iPhone 4S needed a new dock connector--it always thought it was docked, and was discharging itself and getting hot. When I replaced the dock connector, I broke the home switch cable. Then while replacing the home switch cable, I broke the secondary mic off the headphone jack.

During a business trip my MacBook started to freeze. I did not know what could be the issue and finally I got a message when trying to restart: Unapproved Caller. Security Agent may only be invoked by Apple software.

O_o

Am I not using a MacBook? I had to do a double take. After I got my head not to explode I did a hard shut. When I restarted it all seemed fine, but shortly afterwards it began freezing again. Safari started misbehaving, and keychain would throw an error here and there at random.

The security agent message started appearing even when restarting so I could not use my MacBook at all. Sometimes it would not even get as far a even turning the screen on.

I left it alone for a while and then I started it again. Wow! It actually turned on and I was able to log in and was doing fine for a bit when again it would freeze and all the behavior described above happened again.

So I took it to the Apple store to the 'Geniuses'. They did all the checks that I had already done at home and when I told them about the Security Agent they knew nothing about it. So they just did a fresh install of the operating system and when I got home it started happening again. Of course while I was at the Apple store the Security Agent message and the freezing did not show up o_O

I swear I felt like I was taking crazy pills.

I read a bunch of things online and everything that was recommended fixed the issue for a hot second, only to come back after an undetermined amount of time.

Finally I read that some people had had this issue and that nothing worked ONLY after they changed the HD Cable did the issue get resolved!

O_O

I was totally skeptical...how did the HD Cable have anything to do with my issue...

So finally at the end of my rope, right as I was about to give up on my MacBook I decided to give it a try.

I searched for my MacBook HD Cable and got to iFixit. I read some of the comments and figured that this was my last attempt at trying to fix my MacBook.