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Introduction

After a few weeks of use, some keys of my Zenbook keyboard became unresponsive. In my case, it was the vertical key rows. After opening my laptop I noticed the cable was unlocked. This guide will show you how to reconnect it.

This fix may not work in every scenario and is not guaranteed to work. This is a noninvasive fix you can try before sending the laptop out for repair or buying a new palmrest assembly.

  1. Note: These 2 screws are longer then the others. Sort them accordingly.
    • Note: These 2 screws are longer then the others. Sort them accordingly.

    • Unscrew the remaining 8 screws. These are all the same length.

  2. Remove the back cover. There are no warranty stickers that need to be broken.
    • Remove the back cover. There are no warranty stickers that need to be broken.

    • Locate the keyboard connector. It is covered with a piece of tape helping hold it in place. This tape often fails after a certain amount of time.

    • You may need to remove the battery to disconnect it. Unscrew the 3 screws holding the battery in the system.

  3. Remove the tape covering the connector. Note: New tape should be added once reseated.
    • Remove the tape covering the connector. Note: New tape should be added once reseated.

    • Here on the picture you can see the connector in the unlocked position. These hold the connector in and should be completely pushed in.

    • Push the connector in. Do this until it is secure.

    • Lock the tabs that retain the keyboard connector in place.

Francis

Member since: 11/29/2012

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