Introduction
After a few weeks of use, some keys of my Zenbook keyboard became unresponsive. In my case, it was the vertical key rows. After opening my laptop I noticed the cable was unlocked. This guide will show you how to reconnect it.
This fix may not work in every scenario and is not guaranteed to work. This is a noninvasive fix you can try before sending the laptop out for repair or buying a new palmrest assembly.
What you need
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Note: These 2 screws are longer then the others. Sort them accordingly.
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Unscrew the remaining 8 screws. These are all the same length.
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Remove the back cover. There are no warranty stickers that need to be broken.
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Locate the keyboard connector. It is covered with a piece of tape helping hold it in place. This tape often fails after a certain amount of time.
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You may need to remove the battery to disconnect it. Unscrew the 3 screws holding the battery in the system.
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Remove the tape covering the connector. Note: Tape should be added to the connector to keep it secure.
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Here on the picture you can see the connector with its two holders unlocked. These hold the connector in and should be completely pushed in.
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Push the connector in. Do this until it is fully connected again.
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Lock the tabs that retain the keyboard connector back in place.
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