ATTENTION!!! You will lose all your data!!!
If you forgot your password, PIN, pattern lock, or if yo have a problem with OS, or you want to erase all data...

If you have a problem with navigation in the Android System Recovery menu, you can see explanation how to fix it in this guide.

To enter the tablet into Android System Recovery menu, press and hold the Volume UP, Home and Power ON buttons. When you see the Samsung Galaxy Tab 3 logo release only the Power button.

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Video Instructions

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152 other people completed this guide.


Member since: 12/09/2013

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thank you so much i have been locked out of my tablet for months now

zeidi - Reply

Hi - I have tried this but it won't let me highlight the wipe data / factory reset line. It skips from the one above to the one below ... help??

Sandra - Reply

Then you select the factory reset line with volume button, you press smoothly the power on button .

Kannan -

It will not let me highlight Yes -- delete all user data, it highlights the one before and the one after. Please help, getting desperate.

Laura - Reply

When you are one before "Yes -- delete all user data" press one time the Volume Down button. The highlight will stay at the same line but relay your choose well be next line.

This is the problem with the Android system. Read the description to video in YouTube. I tried to explain there, how to resolve this problem.

ZFix -

I have tried this but it won't let me highlight the wipe data / factory reset line. It skips from the one above to the one below. Any ideas?

Dee - Reply

Take it to a place where they could reset your passeord without losing your data

Maddie Galindo -

aint nothing better than simple step by step instructions......thank you much...

James - Reply

worked right away and everything is fixed again you can highlight all options correctly soo thankful for this

blupuppy89 - Reply

Thx so much this worked

Gabby - Reply

your the best i love you man or women

mudiwa mutamiri - Reply

Success!many thanks...

jo vicente - Reply


Princess Todd - Reply

I need some serious help.. Samsung tab 3. My tablet completely died and wouldn't charge so i opened it up did connected the battery, put it all back. Charged it and now i cant get it out of safe mode. I have tried truning safe mode off, resetting via settings and holding power, up and home. It never gives the option to wipe tablet it just loads like it was the first time use but is still in safe mode. All it's restoring all my apps from my Google account. PLEASE HELP

Kim Williams - Reply

how do i exit it if i screwed up a step?

Tomi Percsi - Reply

wait... never mind! and thank you my internet did not work for AGES on that device even though i connected to the internet

Tomi Percsi - Reply

Please help....I've done a factory reset as my tab 3 was randomly 'blinking'. When I restarted, my background was still there and apps where being installed so I did a hard reset, as above, and have the same thing. I don't understand how my background is still my personal pic when there's nothing in the gallery (hard reset wiped my data) and why it's restoring my apps I had previously? Any help would be appreciated.'

Sarah Lillyston - Reply

The video is very helpful. Very effective instructions. The scrolling part is a challenge. Don't fail to read the posts above on how to scroll one line below. Thanks so much for posting the video and the comments.

stroker200 - Reply

I thanks you too.

ZFix -

do u lose all your apps when u do this??

andy - Reply

plz someone answer

andy -

Yes, you will lose.

ZFix -

mine has battery and every thing but i have just forgot my password

Mumtazah Hamume - Reply

It won't let me move up or down when I press the volume buttons. PLEASE HELP.

Pleione Clark - Reply

You saved my life buddy!!

ajayiyer91 - Reply

I was able to walk my dad thru this very easily. I don't see the written instructions i refers to but I think we've got it. Thanks!, you're awesome!!

Antoinette Harris - Reply

I've held the power key and volume up button, yet I don't get rebbot screen. The logo screen comes up a few times, but it doesn't go to the reboot screen. Its a galaxy tab 3; ce0168. It needs to be rebooted. Help me, please!

kateb9296 - Reply

U have to hold down the home button,the power button, and the volume up button at the same time. U weren't holding the home button

Samira v -

you are the best


Thank you so much !!!

mjlemiere - Reply

Pwedi po bang mag recovery kahit naka charge?

joseph - Reply

Can i recovery my tablet while charging?

joseph - Reply

I have been putting in the correct password for my Galaxy Tab 3 and it says it is the wrong password, I tried everything and it didn't work. It doesn't have a 'I forgot my password' link either. I did this and it hadn't taken away my password. Nothing else is working, what do I do?

Inlovlye brewer - Reply

my password forget, so how to get recover this

Yedukondalu Shaik - Reply

Thank you so so much for having the complete instructions. Only found partial answers until I found this!

Jene - Reply

Thx it revive my Tab

darkresidentevil5 - Reply

Thank u so much!!! I never knew this trick & I'm no longer locked outta my tablet! :)

mommymorganakp - Reply

Will this work for the Samsung Galaxy Tab 3 LITE?

vsmith92082 - Reply

What if I don't want to lose everything I have cuz I have lots of pictures. I do I get into my computer if I forgot password

Robin Sanchez - Reply

Thanks a Lot! you make me android specialist! ha ha ha! Thanks a lot.

obaied - Reply

another thanks! forgot my 5 year olds "mommy" pw for when she goes to sleep and listens to music so she wont play, so just did this and although her game apps are gone, they can be easily replaced! thank you so much

violetindigo07 - Reply

I'm not getting the android screen. help please


cwalford - Reply

It's still asking for the email of the previous owner to complete setup.

Yvette Perez - Reply

THANK U SOOOOOO MUCH!!! Worked like a charm!

Noor Mohamed - Reply

The easiest way out right now would be to reset your Tablet. Press the volume up button and power button together and you are good to go. Also, Remember that your Tablet will be restored to factory settings on doing this.

You can try to recover your Google ID and password at the Google Account Recovery site. :

If unsuccessful, your only options are to Hard Reset the Tablet by going through its recovery mode or flash a new/existing firmware on top of what's already there to wipe out the screen lock settings. You'll need to find the brand and model of your Tablet and check manufacturer's site for the methods and downloads, if available. :

See more questions like this: Why my Samsung Tablet has no forgot password button in the screen.

George matthews - Reply

Works like a charm..

Pratham - Reply

help, done all this, reset & reboot & it just goes back to samsung screen again, any clues ?

iggy - Reply

help, i have done the factory reset & then a reboot, but then it just goes back to samsung screen again, any clues ??????/

iggy - Reply

I locked my tab with my gmail because it got stolen but I have found it now but I cant unlock it with the password I used to lock it I don't know why

nipah kweku - Reply

Thank you so much I was testing my hair out as memory is useless these days!!!!

kevinandkay - Reply

Actually this is not true you can go into the advanced settings by pushing the volume up in power at the same time look the file under system and find password setting and delete that file and you have deleted the password ( careful deleting the wrong file will damage the tablet)

kassandra - Reply

perfect guide.saving my money,,,lot of thanks n merry christmas to u zfix

leon - Reply

Hi my galaxy tab 3 won't go past the samsung logo upon restarting...Is anyone able to help. I have tried the above to reset to factory settings but it still stops at the same thing.

Teressa - Reply

It has partly worked. I have a Samsung Galaxy Tab A. I bought it 2nd hand. Once I did the hard factory default reset and rebooted it want me to sign in on a google account from the previous user. How do I get the tablet past this so I can sign in under my google account?

Lisa - Reply

Tried before but isn't working now... what do i do?

Lily Burgess - Reply

I hv tried that but it doesnt reset, it gives an error that the memory is not available . when i switch on data and other applications it restarts itself. Even charging while on, it restarts itself.pse help

charlsy2004 - Reply

Mines says no command what does this mean !!!

Mike - Reply

Is there a way to do this if your home button d oesnt work?

Ron F - Reply

I have been trying to change or recover my passcode forever. I am not locked out because I added facial recognition to my lock screen, but the facial recognition is terrible. I have to $!^& my head at the exact right angle and move the camera while it's working. I don't remember the bloody pin though. How do I change it?

serpntene - Reply

I just want to reset password without hard reset. I have my daughters pics on there from when i lost her. I dont wanna lose the pics. Idk what to do

lexianddavid2587 - Reply

I used this on my brand new Samsung Galaxy tab s3 and it worked like a charm. I had set my pattern and forgot it.

Raghunandan Jagdish - Reply

is there any way to save the images and videos

kavindunethsara - Reply

It didn't work for me

Karen - Reply

Hi I have done this and it has given me a screen saying 'downloading Do not turn off target'. What has happened?

Chantelle - Reply

Thank you very much.

gloria strum - Reply

my daughter changed the password on my Samsung Tab 3 lite. Right now there is a swipe pattern password and i dont know what the pattern is. Also it is asking me for a pin, and i also do not know what the pin is. What i would like to know is how i can change the password, but without the old one that is on the tablet now I cannot get into the tablet. Please help! THANKS

ashley - Reply

Please help me get into my Samsung tablet 3 lite. I forgot the password that is the pattern password, and I cannot rememeber it for the life of me. Plus they also ask me the pin, and I have no clue what the pin is? Please help!!!!

ashley - Reply

Ashley, did you ever figure this out. I have the same issue you had. My son changed the pin, and does not know what it is. I tried the instructions on the video, but it just keeps bringing me back to the pin screen. After 5 attempts, it makes me wait 30 seconds before trying again. We are locked out. :(

sonia autry -

I have been trying like you do but still didn’t work!!!!!

supatta Platt - Reply

I have tried as what you show but didn’t work!!!!!

supatta Platt - Reply

Thanks thanks thanks

Darwin Lagumbay - Reply

After the phone has finished its factory reset, it will reboot, and you will be prompted to choose the desired display language. Choose the correct language and follow the next steps to Bypass Any Samsung Google Verify Account.

Mathew Mark - Reply

'Thank you, this was really helpful.

Sarah Selkridge - Reply


AHALL - Reply

Forgot password ?

You press ‘volume up , power and home buttons’ at a time when you appear a symbol of Samsung galaxy. Then take your finger from power button only. Some sentences have shown by Android. You select a suitable sentence by volume up and down button. Then you smoothly press the power button for OK.

Now your tab is going to factory settings.


Kannan - Reply

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