Introduction
Use this guide to replace a dead or faulty battery in your Moto Z Force Droid.
Before you begin, download the Rescue and Smart Assistant app to backup your device and diagnose whether your problem is software or hardware related.
For your safety, discharge your existing battery below 25% before disassembling your phone. This reduces the risk of a dangerous thermal event if the battery is accidentally damaged during the repair.
If your battery is swollen, take appropriate precautions.
What you need
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Apply a heated iOpener to the lower glass panel on the back of the phone for five minutes.
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Insert an opening pick into the small gap between the rear case and the glass panel.
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With tip of the pick under the glass panel, carefully pry upward to slightly separate the rear case and the panel.
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Slide the pick in between the panel and the rear case.
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Slide the pick across the length of the panel to slice the adhesive holding it to the rear case.
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Insert the point of a spudger into the hole in the bottom right corner of the rear case.
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Press the spudger into the hole to separate the display from the rear case.
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Use a finger to maintain separation between the display assembly and the rear case while you remove the spudger.
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Reinsert the flat end of the spudger in the gap between the display assembly and the rear case.
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Slide the spudger along the side of the phone until you get to the clip securing the display to the rear case.
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With the spudger right next to the clip, carefully twist the spudger to pry the display away from the rear case and release the clip.
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Tilt the top right corner of the display down to disengage one of the tabs that secure the top of the display.
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Tilt the other corner down next, to disengage the other tab.
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Lift the right edge of the display to hinge the phone open like a book, no more than 45°.
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Gently lift the display enough to clear the clip from the edge of the rear case, maintaining the 45º angle.
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Rest the display on the table behind the phone and open to 90º to allow access to the display cable.
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Use tweezers to peel the black tape on the top of the battery up from the motherboard EMI shielding.
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Use tweezers to gently peel the battery pull tab up enough to grab.
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Use your fingers to grip the battery pull tab and lift the battery up from the phone.
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If the pull tab breaks, use the flat end of a spudger or an old credit card to pry up carefully on the edges of the battery until it comes loose.
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Fold the battery up to reveal the battery connector cover.
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Use the point of a spudger to pry up and remove the plastic cover from the battery connector.
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Use the tip of a spudger to lift the battery connector up out of its socket on the motherboard.
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