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Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement

What you need

  1. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Prepare your laptop for disassembly: step 1, image 1 of 2 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Prepare your laptop for disassembly: step 1, image 2 of 2
    • Allow your laptop's battery to drain below 25% before starting this repair. A charged battery may catch fire if damaged.

    • Unplug all cables and fully shut down your laptop.

  2. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Flip the laptop over: step 2, image 1 of 2 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Flip the laptop over: step 2, image 2 of 2
    • Close the screen and lay your laptop down with the rear case facing up to access the four rubber feet.

  3. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Feet removal information: step 3, image 1 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Feet removal information: step 3, image 2 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Feet removal information: step 3, image 3 of 3
    • Each foot has a recess to help pry it from the laptop:

    • The back feet recesses are closest to the back edge of the laptop.

    • The front feet recesses are closest to the front edge of the laptop.

  4. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Remove the feet: step 4, image 1 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Remove the feet: step 4, image 2 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Remove the feet: step 4, image 3 of 3
    Tool used on this step:
    Tweezers
    $4.99
    Buy
    • Insert one arm of your tweezers into the recess of one of the feet.

    • Twist your tweezers and pry up to separate the adhesive and unclip the foot from the laptop.

    • The feet eject very quickly—be careful not to lose them.

    • Remove the foot.

    • Repeat this process on the remaining feet.

  5. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Reassembly information: step 5, image 1 of 2 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Reassembly information: step 5, image 2 of 2
    Tool used on this step:
    Tesa 61395 Tape
    $5.99
    Buy
    • This laptop has two different types of feet. During reassembly, make sure the feet go in their correct recesses.

    • The rear feet have a single center clip.

    • The front feet have three clips and can only be reinserted one way.

    • Press the feet into their recesses to secure them to the frame.

    • If the existing feet no longer adhere to the frame, remove the old adhesive and apply a small amount of Tesa Tape where the old adhesive was.

  6. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement: step 6, image 1 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement: step 6, image 2 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement: step 6, image 3 of 3
    • If the feet are damaged or worn out, use 8 mm rubber furniture pads:

    • Peel a pad away from its backing.

    • Align the pad over a foot cavity and press down to secure it.

  7. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Unfasten the upper case: step 7, image 1 of 1
    Tool used on this step:
    FixMat
    $36.95
    Buy
    • These screws strip easily. Apply constant, downward force to prevent stripping.

    • Use a T5 Torx driver to remove the four 3 mm screws securing the upper case.

    • Throughout this repair, keep track of each screw and make sure it goes back exactly where it came from.

  8. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Open the screen: step 8, image 1 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Open the screen: step 8, image 2 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Open the screen: step 8, image 3 of 3
    • Flip your laptop over and fully open the screen.

  9. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Lift the upper case: step 9, image 1 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Lift the upper case: step 9, image 2 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Lift the upper case: step 9, image 3 of 3
    • The upper case is secured by magnets.

    • Grip the top edge of the upper case above the keyboard and lift straight up to release it.

    • Don't try to completely remove the upper case, as it's still connected to the laptop by a cable.

    • Lift the bottom edge of the upper case up and away from the laptop, taking care to not strain the ribbon cable underneath.

    • During reassembly, lower the upper case onto the lower case until the magnets snap into place and it lays flat.

    • Check that the upper case sits flush around the entire perimeter. Any gaps between the upper and lower case near the screen could damage the screen as it closes.

  10. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Disconnect the keyboard and touchpad cable: step 10, image 1 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Disconnect the keyboard and touchpad cable: step 10, image 2 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Disconnect the keyboard and touchpad cable: step 10, image 3 of 3
    • The keyboard and touchpad cable connects the upper case to the laptop.

    • Insert the pointed end of a spudger under one edge of the magnet connector and pry up to disconnect it.

    • To reconnect the cable, align the magnet connector over its socket with the cable facing the bottom of the laptop. Press down on the connector to secure it.

  11. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Remove the upper case: step 11, image 1 of 1
    • Remove the upper case and set it keyboard-side down on a clean surface.

  12. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Reassembly information: step 12, image 1 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Reassembly information: step 12, image 2 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Reassembly information: step 12, image 3 of 3
    Tool used on this step:
    Microfiber Cleaning Cloths
    $3.99
    Buy
    • Your SSD has thermal paste that forms a bond to the upper case.

    • During reassembly:

    • Use the flat end of your spudger to scrape away old thermal paste from the top of the SSD and the underside of the upper case.

    • Apply a few drops of highly-concentrated isopropyl alcohol (over 90%) to the SSD and upper case. Wipe away the residue using a lint-free or microfiber cloth.

    • Replace the thermal pad with one that's the same size as the SSD sticker.

    • Alternatively, you can apply a bead of thermal paste directly to the SSD's label. Use the dot method with a bead slightly larger than the screw head securing the SSD.

  13. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Unfasten the SSD: step 13, image 1 of 1
    • Use a T5 Torx driver to remove the 2.7 mm screw securing the SSD.

    • With the screw removed, the SSD pops up at a shallow angle.

  14. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Remove the SSD: step 14, image 1 of 2 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Remove the SSD: step 14, image 2 of 2
    • Removing the SSD also functions as a battery disconnect.

    • Pull the SSD out of its socket and remove it.

    • Don't pull up at a sharp angle, as this could damage the SSD and its socket.

    • During reassembly, insert the SSD at a slight angle.

  15. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Remove the heatsink shield tape: step 15, image 1 of 2 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Remove the heatsink shield tape: step 15, image 2 of 2
    Tool used on this step:
    Tweezers
    $4.99
    Buy
    • Conductive tape attaches the left edge of the heatsink shield to the heatsink.

    • Heat the tape with a heat gun or hair dryer to soften its adhesive.

    • Use tweezers or your fingers to remove the tape.

    • During reassembly, apply the tape in the same location it came from. Reheat the adhesive if the tape doesn’t stick well to the heatsink at first.

  16. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Remove the tape: step 16, image 1 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Remove the tape: step 16, image 2 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Remove the tape: step 16, image 3 of 3
    • Remove the two pieces of black tape covering the bottom left and bottom right corners of the motherboard.

    • Set the tape aside. You'll use it during reassembly.

  17. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Unclip the heatsink shield: step 17, image 1 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Unclip the heatsink shield: step 17, image 2 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Unclip the heatsink shield: step 17, image 3 of 3
    Tool used on this step:
    Tweezers
    $4.99
    Buy
    • Try not to deform the shield too much. You'll need to reinstall it during reassembly.

    • Insert the pointed end of a spudger in one of the gaps on the top edge of the heatsink shield.

    • Gently pry up to release the clips securing the shield.

    • Repeat this process along the right edge.

    • Insert one arm of your tweezers under the bottom right edge of the heatsink shield.

    • Gently pry up to release the remaining clips.

  18. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Remove the heatsink shield: step 18, image 1 of 2 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Remove the heatsink shield: step 18, image 2 of 2
    • Remove the heatsink shield.

    • To reinstall a shield, press down around its perimeter to engage the shield clips.

  19. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Disconnect the fan: step 19, image 1 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Disconnect the fan: step 19, image 2 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Disconnect the fan: step 19, image 3 of 3
    • Use the pointed end of a spudger to flip up the locking flap on the fan cable ZIF connector.

    • Grip the fan cable pull-tab with tweezers and pull the cable straight out of the connector.

  20. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Separate the cable adhesive: step 20, image 1 of 2 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Separate the cable adhesive: step 20, image 2 of 2
    • Adhesive secures the fan cable to the frame.

    • Use tweezers or your fingers to peel the fan cable from the frame and separate its adhesive.

  21. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Unfasten the heatsink: step 21, image 1 of 1
    • Use a T3 Torx driver to remove the ten screws securing the heatsink:

    • Two 2.5 mm screws

    • Three 2.0 mm screws

    • One 3.0 mm screw

    • Two 4.1 mm screws

    • Two 3.4 mm screws

  22. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Reassembly note: step 22, image 1 of 1
    • During reassembly:

    • Align the heatsink with the centering peg on the motherboard.

    • Tighten the four CPU tension screws in an “X” pattern. For example: top left, bottom right, top right, bottom left.

  23. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Lift the heatsink: step 23, image 1 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Lift the heatsink: step 23, image 2 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Lift the heatsink: step 23, image 3 of 3
    • Thermal paste bonds the heatsink to the CPU.

    • Insert your spudger under the left heat pipe.

    • Pry up to release the left section of the heatsink.

    • This may take some force. Be careful not to bend the heat pipes.

    • Repeat this procedure for the right heat pipe and the CPU screw mounts until the heatsink is completely separated from the motherboard.

  24. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Clear the alignment peg: step 24, image 1 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Clear the alignment peg: step 24, image 2 of 3 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Clear the alignment peg: step 24, image 3 of 3
    • Use your finger to lift the right edge of the heatsink up and over the alignment peg near the right side of the fan.

    • Lightly pull the right edge of the heatsink away from the screen to release it from its recess in the frame.

  25. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Remove the heatsink: step 25, image 1 of 2 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Remove the heatsink: step 25, image 2 of 2
    • Remove the heatsink.

    • Don't pull on the heatsink too hard, as the heat pipes bend easily. If you're having trouble, gently wiggle the heatsink.

  26. Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Reapply thermal paste: step 26, image 1 of 2 Microsoft Surface Laptop 5 (15-inch) Heatsink and Fan Replacement, Reapply thermal paste: step 26, image 2 of 2
    • Before reinstalling the heatsink, follow this guide to clean the heatsink and CPU and reapply thermal paste.

Conclusion

Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.

Spencer Day

Member since: 09/14/22

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