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Microsoft Surface Laptop 3 13.5" Upper Case Replacement

What you need

  1. Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Flip the laptop over: step 1, image 1 of 2 Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Flip the laptop over: step 1, image 2 of 2
    • Flip the laptop over and place it on your work surface, feet facing up.

  2. Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Removal tip: step 2, image 1 of 2 Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Removal tip: step 2, image 2 of 2
    • The feet on the bottom of the laptop are meant to be removed with the pointed end of a spudger.

    • Each foot has a hidden indent that will simplify removal.

    • To make sure the spudger is in the indent, insert it at the nearest long edge, pushing parallel to the short edges of the laptop, as shown.

    • Note that the two feet near the rear (screen) edge are different than the two front feet.

  3. Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Remove the rear feet: step 3, image 1 of 3 Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Remove the rear feet: step 3, image 2 of 3 Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Remove the rear feet: step 3, image 3 of 3
    • Insert the pointed end of a spudger underneath one of the two rear feet, at its rear edge.

    • Push the spudger underneath the foot and pry up to release it.

    • The two rear feet are secured with some light adhesive.

    • Repeat to remove the second rear foot.

  4. Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Remove the front feet: step 4, image 1 of 3 Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Remove the front feet: step 4, image 2 of 3 Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Remove the front feet: step 4, image 3 of 3
    • Insert the pointed end of a spudger underneath one of the two front feet, at its front edge.

    • Push the spudger underneath the foot and pry up to release it.

    • The two front feet are secured with plastic clips as well as light adhesive.

    • Repeat to remove the second front foot.

  5. Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Reassembly tip: step 5, image 1 of 2 Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Reassembly tip: step 5, image 2 of 2
    • During reassembly:

    • Note that the front and rear feet are different.

    • Note that the front feet are directional and only clip in one way.

  6. Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Reassembly tip: step 6, image 1 of 3 Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Reassembly tip: step 6, image 2 of 3 Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Reassembly tip: step 6, image 3 of 3
    • In place of reusing old, worn out feet on your device, 8 mm rubber furniture pads can be a good substitute.

    • Peel a pad away from its backing, align it over a foot cavity, and press to secure.

  7. Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Remove the upper case screws: step 7, image 1 of 1
    Tool used on this step:
    Magnetic Project Mat
    $19.95
    Buy
    • Use a T5 Torx driver to remove the four 3 mm screws in the foot cavities securing the upper case to the device.

    • Throughout this repair, keep track of each screw and make sure it goes back exactly where it came from to avoid damaging your laptop.

    • During reassembly, don't over-tighten these screws—they strip easily.

  8. Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Open the display: step 8, image 1 of 3 Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Open the display: step 8, image 2 of 3 Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Open the display: step 8, image 3 of 3
    • Flip the device over.

    • Open the display as far as it will go.

  9. Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Lift up the upper case: step 9, image 1 of 3 Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Lift up the upper case: step 9, image 2 of 3 Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Lift up the upper case: step 9, image 3 of 3
    • The upper case is secured in place by magnets.

    • Grip the top edge of upper case above the keyboard and lift straight up to release it.

    • Don't try to completely remove the upper case just yet, as it's still connected to the rest of the laptop.

    • Lift the front edge of the upper case up and away from the laptop, taking care to not strain the keyboard and touchpad ribbon cable underneath.

    • During reassembly, lower the upper case onto the lower case until the magnets snap into place and it lays flat.

    • Check that the upper case sits flush around the entire perimeter. Any gaps between the upper and lower case near the display could cause damage to the display as it closes.

  10. Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Disconnect the ribbon cable: step 10, image 1 of 3 Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Disconnect the ribbon cable: step 10, image 2 of 3 Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Disconnect the ribbon cable: step 10, image 3 of 3
    • The keyboard and touchpad ribbon cable is secured in place by a magnet connector.

    • On some models, this connector is surrounded by black tape.

    • Insert the flat end of a spudger underneath one edge of the ribbon cable connector, and pry up to release it.

    • Remove the ribbon cable from the motherboard.

  11. Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Remove the upper case: step 11, image 1 of 2 Microsoft Surface Laptop 3 13.5" Upper Case Replacement, Remove the upper case: step 11, image 2 of 2
    • Remove the upper case.

    • Set the upper case onto a clean surface, keyboard-side down.

    • Ensure the ribbon cable lays flat, and isn't twisted or stressed.

Conclusion

Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.

To reassemble your device, follow the above steps in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting or search our Answers community for help.

3 other people completed this guide.

Carsten Frauenheim

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5 Comments

What size are the screws that hold down the upper case?

Paul - Reply

The upper case is secured with four 3.0 mm-long Torx T5 screws located under each foot: Microsoft Surface Laptop 3 13.5" Upper Case Replacement

Carsten Frauenheim -

English below

Bonjour,

Je ne trouve pas de pièces détachées pour remplacer le clavier de mon surface laptop 3 qui ne march eplus correctement. Ou puis-je en en trouver ?

merci pour votre réponse

Hello,

I do not find any spare part to change the keyboard of my surface laptop 3 which does not work well. Where can I find it?

thank you for the answer.

Bastien Kletzel - Reply

I dropped my laptop the screen did not cracked but the case holding the screen broke is it possible to replace it?

Key Seng - Reply

Bonjour,

Je ne trouve pas de pièces détachées pour remplacer le clavier de mon surface laptop 3 de QWERTY en AZERTY. Ou puis-je en en trouver ?

merci pour votre réponse

Hello,

I do not find any spare part to change the keyboard of my surface laptop 3 from QWERTY to AZERTY. Where can I find it?

thank you for the answer.

Hugo Hans - Reply

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