Introduction
Use this guide to clean or replace the fan in your 14-inch HP Pavilion x360 laptop.
Note: This procedure was written using a model 14-dw1010wm HP Pavilion x360 14 Convertible Laptop PC, but is fully compatible with any 14-inch HP Pavilion x360 laptops with model numbers starting with 14-dw or 14m-dw.
Still under warranty? Contact HP to learn your warranty status, receive a repair under warranty if eligible, or for further warranty information.
This procedure requires removing the battery to disconnect it. Use care to avoid bending, twisting, or puncturing it—a charged lithium-ion battery can be very dangerous if accidentally punctured. If your battery looks puffy or swollen, take extra precautions.
What you need
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Use an opening pick to peel up an end of the front rubber foot until you can grip it with your fingers.
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Peel up the end of the foot with your fingers just until the hidden screw underneath is exposed—you don't need to fully remove the foot.
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Peel up the other ends of the feet to expose the three remaining screws.
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Press down firmly on the ends of the feet to secure them into their recesses.
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If the foot adhesive doesn't remain tacky enough to readhere, you can use double-sided tape such as Tesa Tape.
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Use a Phillips screwdriver to remove the five screws securing the back cover:
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Four larger 6.7 mm-long black screws
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One smaller 2.9 mm-long silver screw
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Insert the flat side of an opening pick into the seam between the top right corner of the back cover and the frame.
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Pry up to release the clips securing the back cover.
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Use a Phillips screwdriver to remove the four 4.6 mm-long screws securing the battery.
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Gently lift the upper edge of the battery to disconnect its socket from the motherboard.
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Remove the battery.
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Use the pointed end of a spudger to push on each side of the fan cable connector, alternating sides to "walk" it out of its socket.
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Use a Phillips screwdriver to remove the three 4.6 mm-long screws securing the fan.
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Slide the fan towards the bottom of the laptop and out from under the heatsink.
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Remove the fan.
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Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before you install it.
To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler. Depending on your region, used HP devices and parts can be returned for reuse or recycling through the HP Planet Partners program.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.
Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before you install it.
To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler. Depending on your region, used HP devices and parts can be returned for reuse or recycling through the HP Planet Partners program.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.
