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HP Omen 15-ax243dx Battery Replacement

Introduction

Is your battery dying often? Does it not hold charge or even not charge at all? Follow this guide to successfully remove and replace the battery from your HP-Omen laptop.

What you need

  1. HP Omen 15-ax243dx Battery Replacement, Battery: step 1, image 1 of 2 HP Omen 15-ax243dx Battery Replacement, Battery: step 1, image 2 of 2

    • The rear panel is secured by 10 screws. Using a #00 Phillips Screwdriver, remove the ten 1.2 mm screws.

    • The screwdriver should be inserted at the same angle as the screws.

    • Be sure to keep track of the screws and where they came from. Some only fit in to one spot.

    Edit

  2. HP Omen 15-ax243dx Battery Replacement: step 2, image 1 of 2 HP Omen 15-ax243dx Battery Replacement: step 2, image 2 of 2

    • Insert a plastic opening tool between the rear panel and the top case. Pry the opening tool upwards to separate the top case from the bottom case.

    • Slide the opening tool along the case perimeter to loosen the bottom case.

    • Gently pull the bottom case away from the laptop.

    Edit

  4. HP Omen 15-ax243dx Battery Replacement: step 3, image 1 of 2 HP Omen 15-ax243dx Battery Replacement: step 3, image 2 of 2

    • Remove the four 1.2 mm Phillips #00 screws around the battery.

    Edit

  5. HP Omen 15-ax243dx Battery Replacement: step 4, image 1 of 2 HP Omen 15-ax243dx Battery Replacement: step 4, image 2 of 2

    • Pull the battery cable out from its motherboard socket.

    • Pull parallel to the motherboard, not straight up.

    • Remove the battery.

    • Disconnect the power cord from the battery and transfer it to your replacement battery.

    Edit
Conclusion

To reassemble your device, follow these instructions in reverse order.

For optimal performance, after completing this guide, calibrate your newly installed battery.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.

5 other people completed this guide.

Author

with 5 other contributors

vangnam

Member since: 10/19/17

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Team

UMass Dartmouth, Team S6-G7, Rockett Fall 2017 Member of UMass Dartmouth, Team S6-G7, Rockett Fall 2017

UMASSD-ROCKETT-F17S6G7

3 Members

7 Guides authored

8 Comments

Hello,

I replaced the battery but it is not charging. I know it’s an easy repair, but I checked the pins but not sure where the problem is.

Any ideas?

Thank you

Kiran M - Reply

Hi Kiran,

Does the laptop show any indication that it detects the battery?

Arthur Shi -

I’ve replaced the battery with one I bought from here, and I believe it may be faulty? My laptop is not detecting a battery, I opened it back up and followed the guide again to make sure I did everything right, and made sure the battery cord was inserting securely, still nothing.

AwSnoopy - Reply

Hello! Please contact our customer support and we will get the issue resolved!

Arthur Shi -

We took the battery out of your laptop then put it back in because it wouldnt turn on, it turns on now but the left usb ports are not getting powered, is there any way to make sure that they are powered when we get our replacement battery in the laptop?

Drake Mitchell - Reply

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