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Introduction

This guide shows how to remove and replace the battery for the Dell XPS 13 9362 laptop.

For your safety, discharge your battery below 25% before disassembling your device. This reduces the risk of a dangerous thermal event if the battery is accidentally damaged during the repair. If your battery is swollen, take appropriate precautions.

  1. Remove the eight screws (M2x3) that secure the base cover to the palm-rest assembly. Using your fingertips, open the system badge.
    • Remove the eight screws (M2x3) that secure the base cover to the palm-rest assembly.

    • Using your fingertips, open the system badge.

    • Remove the screw (M1.6x4) under the system badge that secures the base cover to the palm-rest assembly.

    • Starting from the front corner of the computer, pry up the base cover using a spudger and lift the base cover off the palm-rest assembly.

  2. Disconnect the battery cable from the system board.
    • Disconnect the battery cable from the system board.

    • Remove the two screws (M1.6x4) that secure the battery to the palm-rest assembly.

    • Remove the six screws (M2x3) that secure the battery to the palm-rest assembly.

  3. Lift the battery off the palm-rest assembly.
    • Lift the battery off the palm-rest assembly.

    • If this is all you are doing Follow Step In Reverse if not Go to Next Step.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.

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