1. The first step for a lens error is to gently clean the leans with a clean cloth. If this does not work, then you proceed with the following steps.
    • The first step for a lens error is to gently clean the leans with a clean cloth. If this does not work, then you proceed with the following steps.

    • Apply gentle pressure to the lens cover and move lens in a circular motion until you hear a "click".

  2. Hold down the menu button for at least 10 seconds and select the "Factory Reset" option to reset your lens.
    • Hold down the menu button for at least 10 seconds and select the "Factory Reset" option to reset your lens.

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  4. Remove the battery from your camera and replace it once it is fully charged or buy a new battery if your current one is over a year old. See Battery Removal for more details.
    • Remove the battery from your camera and replace it once it is fully charged or buy a new battery if your current one is over a year old. See Battery Removal for more details.

    • Once the battery is out, remove the memory card from camera as well. See Memory Card Replacement for more details.

    • Turning the camera on without a memory card will reset the camera. If the camera has been reset and displays a memory card error message, then the memory card can be reinserted and the camera turned on once again.

  5. Insert the A/V cable then plug the cable into a power supply or computer. Please see Connecting Camera to Computer for further instructions. Turn the camera on by pushing the ON/OFF button.
    • Insert the A/V cable then plug the cable into a power supply or computer. Please see Connecting Camera to Computer for further instructions.

    • Turn the camera on by pushing the ON/OFF button.

  6. While turning the camera on by pushing the ON/OFF button, press and hold the MENU or FUNC. SET button. While turning the camera on by pushing the ON/OFF button, press and hold the MENU or FUNC. SET button.
    • While turning the camera on by pushing the ON/OFF button, press and hold the MENU or FUNC. SET button.

Finish Line

Ashley Heslip

Member since: 10/13/2014

309 Reputation

3 Guides authored

Team

Clemson, Team 1-3, Benson Fall 2014 Member of Clemson, Team 1-3, Benson Fall 2014

CLEM-BENSON-F14S1G3

3 Members

10 Guides authored

2 Comments

My lens is stuck out and won't go back in it says lens error and that it will shut off automatically what do I do?

trudiaguilar - Reply

I have done all of the above recommendations and my camera still has a lens error and lens won’t open… :-(

Rosie Bird - Reply

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