Introduction

If your buttons are unresponsive or become difficult to push, then your keypad is probably damaged or dirty. Use these step-by-step instructions to replace your BlackBerry Tour 9630 keypad.

Flip phone over so the back side is facing up. Flip phone over so the back side is facing up.
  • Flip phone over so the back side is facing up.

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Push up on the center silver button to release the back cover. Remove the back cover.
  • Push up on the center silver button to release the back cover.

  • Remove the back cover.

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Grip the battery where the light grey half circles are located and pull up on the battery. Remove the battery.
  • Grip the battery where the light grey half circles are located and pull up on the battery.

  • Remove the battery.

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If there is an SD card, press gently on the card and slide up to remove.
  • If there is an SD card, press gently on the card and slide up to remove.

  • If there is a SIM card, press gently on the card and slide left to remove.

  • Use the T6 Torx screwdriver to remove the four 8.00mm screws from the back of the phone.

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Using the large blue plastic opening tool, pry the top plastic covering off. There is glue holding the top plastic covering. Additional pressure may be needed.
  • Using the large blue plastic opening tool, pry the top plastic covering off.

  • There is glue holding the top plastic covering. Additional pressure may be needed.

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Use the T6 Torx screwdriver to remove the two 8.00mm screws from the top of the phone.
  • Use the T6 Torx screwdriver to remove the two 8.00mm screws from the top of the phone.

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Remove the back casing by wiggling it open.
  • Remove the back casing by wiggling it open.

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Using the small plastic opening tool, pry up the pop ribbon cable from the motherboard. Using the small plastic opening tool, pry up the pop ribbon cable from the motherboard.
  • Using the small plastic opening tool, pry up the pop ribbon cable from the motherboard.

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Using the small plastic opening tool, remove the side antenna cable. Using the small plastic opening tool, remove the side antenna cable.
  • Using the small plastic opening tool, remove the side antenna cable.

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Gently push up on the keyboard and snap the front cover off.
  • Gently push up on the keyboard and snap the front cover off.

  • Once you remove the front cover, the keypad and trackball will be loose.

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Remove the keypad.
  • Remove the keypad.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

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