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Tools

These are some common tools used to work on this device. You might not need every tool for every procedure.

Troubleshooting ¶ 

For help with common device issues, visit the Troubleshooting page.

Background and Identification ¶ 

The HP G62-347nr was released in 2010 with a Windows 7 operating system. It includes a 15.6” digital HD LED display with Microsoft Office 2010 and Microsoft Silverlight already preloaded. On June 14, 2016 there was an HP notebook computer battery safety recall and replacement program. This was due to some of the batteries having a potential to overheat, which posed a fire and burn hazard to consumers.

Additional Information ¶ 

HP G62 Notebook Support Page

HP Suport Center

Microsoft Answers: HP G62 347NR

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