Identified by model number 347NR, the laptop was released in 2010. It runs on the Genuine Windows 7 Home Premium 64-bit operating system.

4 Questions View all

Why does my computer often go to a black screen?

My computer will start to work slower and then it will randomly go to a black screen. After it turns black, I'm often not able to recover what I was working on again. The screen will not change from anything except black.

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment
New Battery = Faster iPhone
Fix Kits starting at $16.99

2 Answers

Chosen Solution

The main issue with a black screen tends to be the battery. Take the battery out, hold down the power button for a full minute then restart the computer. This should do a hard reset and get the screen to work again.

Was this answer helpful?

Score 0
Add a comment

When did you last replace your battery? I would bet that a 6 year old laptop battery would not be very good by now. Even when connected with an AC adapter, the battery is still part of the power circuit.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Kenzy Cates will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 2

Past 30 Days: 3

All Time: 76