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Identified by model number 347NR, the laptop was released in 2010. It runs on the Genuine Windows 7 Home Premium 64-bit operating system.

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Why is my CD-DVD Reader making strange noises and not reading the disc

So my disc reader instead of reading discs, makes a car noise or something and im mad cuz i want to download Windows XP SP3 and the worst part, the disc reader stops working.

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Hi @ahdad,

Check if the disc is spinning.

Insert the disc with the writing on the label in a remembered position, attempt to read the disc in the normal manner and when it fails eject the disc and check if the disc has moved position.

If it hasn't moved then because the disc is not spinning it can't be read and the laser lens shuttle is searching back and forth for the TOC (Table of Contents), hence the noise. Faulty drive motor perhaps. It may be cheaper to replace the drive than to try and fix it.

Here's the ifixit HP G62 347NR CD/DVD Drive Replacement guide that will help.

Here's an image showing the HP part numbers for all the drives compatible with the model series.

Search online using the part number only applicable to your particular model variant, to find suppliers that suit you best.

Block Image

(click on image)

If the disc has moved try cleaning the laser lens using a cd/dvd laser lens cleaning kit (examples only) and check if that resolves the problem

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Ah Dad will be eternally grateful.
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