Support Questions Ask a Question


These are some common tools used to work on this device. You might not need every tool for every procedure.

Troubleshooting ¶ 

If your HP 15-AF131DX Notebook is not working properly, please refer to the troubleshooting page.

Background Information ¶ 

Device name: HP 15-af131dx

Model #: P1A95UA

Release date: November 2015

Distinguishing features: Black diamonds pattern on exterior, 15.6” screen, trackpad left-aligned

Features: 2.0GHz AMD Quad-Core A6-5200 APU processor, 4 GB SDRAM DDR3 RAM, 500 GB HDD 5400 rpm hard drive. Includes front facing webcam and microphone, 3 USB drives, an HDMI port, a LAN port, a headphone-out/microphone-in combo port, a wireless network card, and a CD/DVD reader/burner. Comes with Windows 10.

Important news: Lithium ion batteries overheat and have caused injuries to a few people and a decent amount of property damages.

Recalls: In June 2016 and January 2017, lithium ion batteries were recalled due to overheating concerns. Affected batteries were from March 2013 through October 2016. Affected batteries have the following bar codes: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL, and 6EBVA. Batter

Additional Information ¶ 

HP 15-af131dx Notebook PC Product Specifications

HP Notebook - 15-af131dx (ENERGY STAR) - Troubleshooting

HP Notebook - 15-af131dx (ENERGY STAR) - User Guides

View Statistics:

Past 24 Hours: 2

Past 7 Days: 28

Past 30 Days: 181

All Time: 641