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5555

Troubleshooting

If you are having troubles with your Dell Inspiron 5555, refer to the troubleshooting page to help diagnose your issues.

Background and Identification

The Dell Inspiron 5555 is a 5000 series laptop by Dell. This model of Dell Inspiron 15 is identified by the slim design with narrow borders and USB Type-C port on the side. The model also has an optional backlit keyboard. The laptop consists up to 2nd Gen AMD Ryzen Mobile Processors with Radeon Vega Graphics. The Dell laptop has the capacity up to 256GB PCIe SSDs and dual drives with up to 8GB DDR4 memory. On the outer side, the laptop has 1 USB 3.0, 2USB 2.0, 1 HDMI 1.4a port, SD Card Reader, 1 Ethernet port, 1 combined headphone and microphone jack, 1 security lock, 1 power adapter connection port. The model has Lithium-Ion battery and HD 720p Web Camera with stereo microphones.

 

The Dell Inspiron 5555 was then upgraded by Dell Inspiron 5558 with a different processor.

Specifications

Dimensions and Weight

  • Height: 23.75 mm (0.94 in)
  • Width: 380 mm (14.96 in)
  • Depth: 260.40 mm( 10.25 in)
  • Weight (maximum): 2.24 kg (4.94 lb)

System Information

  • Computer model: Inspiron 15-5555
  • Processor:
    • AMD A10‑8700P
    • AMD A8‑7410
    • AMD A6‑7310
    • AMD A4‑7210
    • AMD E2‑7110
    • AMD E1‑7010
  • Chipset: Integrated in processor

Memory

  • Slots: Two SODIMM slots
  • Type: Single‑channel DDR3L
  • Speed: 1600 MHz
  • Configurations supported: 2 GB, 4 GB, 6 GB, 8 GB, 12 GB, and 16 GB

Ports and connectors

  • External:
    • Network: One RJ45 port
    • USB:
      • One USB 3.0 port
      • Two USB 2.0 ports
    • Audio/video:
      • One HDMI port
      • One headphone and microphone combo (headset) port
  • Internal:
    • NGFF slot:
      • One NGFF slot for Wi‑Fi and Bluetooth combo card

Communications

  • Ethernet: 10/100 Mbps Ethernet controller integrated on system board
  • Wireless:
    • Wi‑Fi 802.11ac
    • Wi‑Fi 802.11b/g/n
    • Bluetooth 4.0

Video

  • Controller:
    • Integrated: Integrated in processor
    • Discrete:
      • AMD Radeon R5 M335
      • AMD Radeon R6 M345DX (only on computers with AMD A10‑8700P processor)
  • Memory:
    • Integrated: Shared system memory
    • Discrete: Up to 2 GB DDR3L

Audio

  • Controller: Realtek ALC3234 with Waves MaxxAudio
  • Speakers: Two
  • Speaker output:
    • Average: 2 W
    • Peak: 2.2 W
  • Microphone: Digital array‑microphones
  • Volume controls: Media‑control shortcut keys

Storage

  • Interface: SATA 6 Gbps
  • Hard drive: One 2.5‑inch drive (supports Intel Smart Response Technology)
  • Optical drive: One 9.5 mm SATA drive
  • Drive supported: DVD +/‑ RW

Media-card reader

  • Type: One SD card slot
  • Cards supported: SD card

Display

  • Type: 15.6‑inch HD Non‑touch
  • Refresh rate: 60 Hz
  • Operating angle: 0 degrees (closed) to 135 degrees
  • Controls: Brightness can be controlled using shortcut keys.
  • Resolution (maximum): 1366 x 768
  • Pixel pitch: 0.2265 mm
  • Dimensions:
    • Height: 224.3 mm (8.83 in)
    • Width: 360 mm (14.17 in)
    • Diagonal: 396.24 mm (15.60 in)

Keyboard

  • Type: Backlit keyboard (optional)
  • Shortcut keys: Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. To type the alternate character, press Shift and the desired key. To perform secondary functions, press Fn and the desired key.
    • NOTE: You can change the behavior of the shortcut keys by pressing Fn+Esc or by changing Function Key Behavior in BIOS setup program.

Camera

  • Resolution:
    • Still image: 0.92 megapixel
    • Video: 1280 x 720 (HD) at 30 fps (maximum)
  • Diagonal viewing angle: 74 degrees

Touch pad

  • Resolution:
    • Horizontal: 1211 dpi
    • Vertical: 1267 dpi
  • Dimensions:
    • Width: 105 mm (4.13 in)
    • Height: 80 mm (3.15 in)

Battery

  • Type:
    • 4 cell “smart” lithium ion (40 WHr)
  • Dimensions:
    • Width: 270 mm (10.63 in)
    • Depth: 37.5 mm (1.48 in)
    • Height: 20 mm (0.79 in)
  • Weight (maximum): 40 WHr—0.25 kg (0.55 lb)
  • Voltage: 14.8 VDC
  • Charging time when the computer is off (approximate): 4 hours
  • Operating time: Varies depending on operating conditions and can significantly reduce under certain power‑intensive conditions.
  • Life span (approximate): 300 discharge/charge cycles
  • Temperature range:
    • Operating: 0°C to 35°C (32°F to 95°F)
    • Storage: –40°C to 65°C (–40°F to 149°F)
    • Coin‑cell battery: CR‑2032

Power adaptor

  • Type: 45 W
  • Input voltage: 100 VAC–240 VAC
  • Input frequency: 50 Hz–60 Hz
  • Input current (maximum): 1.30 A
  • Output current (maximum): 2.31 A
  • Rated output voltage: 19.50 VDC
  • Temperature range:
    • Operating: 0°C to 40°C (32°F to 104°F)
    • Storage: –40°C to 70°C (–40°F to 158°F)

Computer environment

  • Temperature range:
    • Operating: 0°C to 35°C (32°F to 95°F)
    • Storage: –40°C to 65°C (–40°F to 149°F)
  • Relative humidity (maximum):
    • Operating: 10% to 90% (non‑condensing)
    • Storage: 0% to 95% (non‑condensing)
  • Vibration (maximum)*:
    • Operating: 0.66 GRMS
    • Storage: 1.30 GRMS
      • * Measured using a random vibration spectrum that simulates user environment.
  • Shock (maximum):
    • Operating: 110 G†
    • Storage: 160 G‡
      • † Measured using a 2 ms half‑sine pulse when the hard drive is in use.
      • ‡ Measured using a 2 ms half‑sine pulse when the hard‑drive head is in parked positio
  • Altitude (maximum):
    • Operating: –15.2 m to 3048 m (–50 ft to 10,000 ft)
    • Storage: –15.2 m to 10,668 m (–50 ft to 35,000 ft)

Source: Inspiron 15 5000 Series Specification Guide

Additional Information

Full list of Components and Repair guides

Disassembly Process to access the Motherboard

Dell Inspiron 15 5555 Full Manual

Dell Inspiron 15 5000 Series Quick Start Guide (EN, ZH, KO, VI)

Inspiron 15 5000 Series Quick Start Guide (EN, HR, ID, JA, AR)

Dell Inspiron 15 5000 Series Quick Start Guide (EN, EL, RU, SR)

Dell Inspiron 15 5000 Series Quick Start Guide (EN, NL, FR, PT, ES)

Dell Inspiron 15 5000 Series Quick Start Guide (EN, CS, HU, PL, SK)

Dell Inspiron 15 5000 Series Quick Start Guide (EN, NL, FR, DE, IT)

Dell Inspiron 15 5000 Series Quick Start Guide (EN, DA, FI, NO, SV)

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