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These are some common tools used to work on this device. You might not need every tool for every procedure.


Check out our Dell Inspiron 3542 Troubleshooting page for helpful tips on common issues.

Background and Identification


Method 1:

A sticker with model name is on device near bottom cover, screen, or keyboard.

Method 2:

Using search box type " Support Assist". Open application and model name is on main screen of the application.

Method 3

Using search box type " System ". Under settings select System. Look for the model of your computers name under system.


There is a built-in webcam, memory card reader, wireless connectivity, optical drive, and bluetooth version 4.0. The display size and type is 15.6 LED with a pixel density of 71 PPI. The processor type is Intel i5 4210U and the battery is a 4-Cell Lithium Ion. The RAM type is DDR3L SDRAM.

Known Failures

There have been issues with the internal hard disk drive not being found, battery problems, and RAM card/startup issues.

Dell Inspiron 3542 FAQ

Dell Support Forums

Motherboard Removal and Installation

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