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Common questions:

Q: Why does my coffee not taste like it used to?

A; Please be sure to keep your coffee filter to see if it needs to be replaced. This should be done every 60 days.

Q: There is water running down the back of my lid, will it start leaking?

A: This could be due to natural condensation caused by the water heating up. The condensed water will simply drip back into the water reservoir.

Q:Where do i get a replacement carafe for the dcc 3200?

A: You can get a new carafe and all replacement parts on Amazon here.

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