Support Questions Ask a Question


These are some common tools used to work on this device. You might not need every tool for every procedure.

Troubleshooting ¶ 

If you need help with your Alcatel One Touch Pop 7, a look over our troubleshooting guide could be helpful.

Background and Identification ¶ 

The Alcatel One Touch Pop 7 is the first generation of the Pop tablets and runs on the Android system. At the time of its release in February 2014, it was considered to be the lightest and thinnest entry-level tablet available running on Android 4.2 Jelly Bean. It weighs less than half a pound and has a 7 inch display screen. This model is available in either white or black, and the specific model number is located at the bottom of the back cover. A unique feature to the Alcatel One Touch Pop 7 can be found on the back of the device where "ALCATEL onetouch" is printed.

This device features a 5 megapixel back camera, a VGA front camera, and also includes Light, Proximity, and G sensors. This product claims to have a 2.5 hour charging time and 500 hours of standby battery life.

The Alcatel One Touch Pop 7 can be purchased new from T-Mobile or purchased used from Amazon or eBay.

The Alcatel One Touch Pop 7 has since been updated and newer models are available.

Additional Information ¶ 

Video of disassembly of Alcatel One Touch Pop 7

Alcatel One Touch Pop 7 User Manual

Device Specifications

Amazon Product Page

External Device Specifications and Pictures

View Statistics:

Past 24 Hours: 2

Past 7 Days: 26

Past 30 Days: 119

All Time: 7,687