When I inserted the DVD and found disc utilities, I selected the HDD but I couldn't select any options to repair etc. The weren't highlighted. It's like the HDD was there but it wasn't. Is the HDD bad?
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You must BOOT FROM THE DVD and then Yes if Disk Utilities can not recognize your HD it's bad. However you can't repair an HD that you're running the OS from (like trying to fix a car motor while it's running). To boot from the DVD either open System Preferences and select it as the boot disk and restart or restart with the option key held down and choose the DVD as the boot disk.
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2 Comments
Hello Todd,
What happens when you try and boot the computer normally? Black screen? White screen with Apple logo?
by zacharysoares
Is this your old drive or a new one?
by mayer