Rep: 11
2
I replaced the battery in a customers iPhone 13 Mini, and it went fine, but for some reason the phone keeps saying the battery is at 1% every time the phone is rebooted. Does it just need calibrated? Is this a bad battery? I ordered it here on the iFixit site, so I assume I can get a refund or new item or something like that. Just curious as to what the problem could be.
Is this a good question?
Rep: 11
2
Customer contacted me again, and said the battery is reporting correctly now. Just very strange honestly. I'll end up holding onto the next one longer to ensure it isn't a problem of course.
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The customer says they followed the steps of charging the phone to 100%, letting it sit for an hour on the charger at 100%, and letting it die completely, then charging the phone again to 100%, and apparently the battery will still show 1% after rebooting. Is this an issue with the battery needing reprogramed to be swapped in the phone? As far as I understood, that wasn't necessary for a battery replacement.....
by Jeremy Subasic