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The Xbox One X (Model 1787) is Microsoft's high-powered game console, succeeding the Xbox One S. The Xbox One X was released on November 7th, 2017.

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Why does my xbox one x keep sending me to the error menu

Ok so when i attempt turning on my xbox one x it puts me in the error menu every time i try to boot it. i contacted microsoft and they said factory reset the console yet when i try that i get an error

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WHAT error menu? When asking a technical question, always be specific about the techncial details.

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4 Comments:

The one for when you go to to reset the console

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@alexoberbr44528 and what does the error message say?

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Its been a minute since I’ve messed with it if i get time i’ll try to reset it again to see the error code

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The problem is hard drive i need a new one its like 50 bucks

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Alex oberbreckling will be eternally grateful.
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