Fix Your Stuff Community Store

Repair guides, support, and troubleshooting information for the first 13-inch MacBook Air to feature Apple's Arm-based M1 SoC (with an 8-core CPU and up to an 8-core GPU). Released in November 2020 and identified by model numbers A2337 or EMC 3598.

175 Questions View all

Options

funky stuff going on with display

this macbook works fine hooked up to an external display, but it's built in is only backlit. The built in is the original built in display from another macbook of the exact same make and model. In the system info app i can tell that the computer recognizes the fact that the display is here and it is connected into the display, there isn't an error showing and i'm confused. I guess what I am wondering is why i can see everything totally fine on an external display, but i only have backlight on the built in, with no errors showing?? Thank you!

Update (04/16/24)

I would like to add that I’m using the exact macbook on an external display to write this.

Also - this exact built in screen when it was on its original computer before I put it on the one I'm on now, it had the same issue, I moved it over because I thought it was a software thing.

Update (04/16/24)

Block Image

here is a picture of it

Answer this question I have this problem too

Is this a good question?

Yes No
Score 1

3 Comments:

sorry the room is messy

by

@jack_likes_tech your room is fine, should see my shop:-) Anyhow, quick question. Why did you replace the original display?

by

because it was cracked and was all wrong colors and then I bumped it on something and the backlight turned off

by

Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest

Options

Diagnostics and hardware inspection tools don’t test beyond the logic board.

As you can see your system via the external display your internal display is damaged.

Can you post a picture from your cellphone camera or other camera so we can see what you see here so we to can see.

Was this answer helpful?

Yes No
Score 0

3 Comments:

i posted a photo

by

@jack_likes_tech - Sorry, you do indeed need a new display assembly. Here’s the guide to replace the display MacBook Air 13" Late 2020 Screen Replacement

by

darn, ok, thank you!

by

Add a comment

Add your answer

jackypoo100 will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 50

All Time: 50