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Released September 20, Apple's largest and most expensive 2019 smartphone features a 6.5" OLED display, a triple-lens camera system, and greatly improved battery life. Successor to the iPhone XS Max.

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Unknown Battery Part / Shuts off about every minute

Hello all,

As the title explains I got the notification stating I had an unknown battery part. I still have the original battery part so I'm unsure why this is popping up. After reviewing battery health it shows it's at "0%" charging and will do a restart after about a minute of it being on. This doesn't provide me a large window to trouble shoot the issue. I have also popped it open and disconnected and reconnected the battery to see if it was a possible cable connection error but the problem remains. Any ideas?

-Baker

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Sounds like your battery may have gone bad and may need replacement. The device hasn't gotten wet or suffered any hard drops has it?

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Hasn't got wet, and no hard drops. I'm currently deployed though, so I'm not sure I could get a replacement battery shipped here.

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Justin Baker will be eternally grateful.
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