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Released September 16, 2016. Models A1661, A1784, and A1785. Available in 32, 128, or 256 GB configurations in Rose gold, gold, silver, black, jet black, and (Product)Red.

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How do I Factory reset second hand iPhone

I bought a used iPhone 7 plus and after connecting it to my iMac and restoring it, it boots up like a new iPhone but then asks for the email/phone number and password of original user. It also asks for a passcode if I forgot the password to the email. What do I do?

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The iPhone is linked to an iCloud account. I would get a refund or ask the seller to remove the phone from there iCloud account.

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Eddy Sanchez will be eternally grateful.
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