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Repair guides and documentation for the Google Pixel 5 smartphone. Released October 15th, 2020. Model Number: GD1YQ, GTT9Q

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Microphone is broken on phone - no one can hear me.

For the past year or so, I've only been able to to take calls on speakerphone and/or with headphones (with dongle, as there is no jack). I'd like to at least try to repair this mic before recycling it and making a new phone purchase.

I took the phone into a repair shop and they quoted me at $350 for the repair, because it required 'full disassembly, and is likely to break the screen which will require replacement'.

Has anyone here tried to repair the microphone on a pixel 5? What was your experience? Is there a guide you find to be reliable?

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Google still provides repair services for the Pixel 5!

Visit, enter your IMEI and choose 'Audio Problems' since there is no microphone option.


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First thing to do is try the debugging steps to make sure it isn't something simple. Asurion is known for their repair centers and handles Google phones and they have a page dedicated to the subject of non-functional Pixel microphones.

Google Pixel microphone not working? Here's how to fix

I'd suggest going through their troubleshooting steps, and if you get to the part where it says to bring it in for repair, then read on.

You could also try running the Pixel diagnostics; iFixit has a copy of the manual for that software right here.

Pixel Diagnostic Tool User Manual - iFixit

The big problem you've got is that the bottom microphone, the one you use during a phone call, is mounted directly on the motherboard. As such, there isn't a part you can just remove and replace like, for instance, the top microphone. Here's the microphone you'd need to replace.

Block Image

Of course, to even get to it you'll need to take the motherboard out of the phone.

Google Pixel 5 Motherboard Replacement - iFixit Repair Guide

To be honest, I'm not even sure how those microphones come off the circuit board; I'm guessing you may need a hot air station, but I could be wrong. I believe this part is what you'd need to be able to replace that microphone.

Microphone for Google Pixel 5 by

Unfortunately, I'm not sure where to go if you don't happen to live in India, though. You might be able to purchase the upper microphone and remove it from the flex cable it comes on; chances are good it's the same part, but no guarantees.

At this point it's sounding like this may be more trouble than it's worth to try and fix; entirely up to you, of course, but I'm afraid it's not a simple fix even discounting the hazard of removing that delicate screen.

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