Skip to main content

Samsung's flagship phone-with-stylus and the successor to the Note8, released August 2018. Features a 6.4" display and up to 512 GB of onboard storage.

104 Questions View all

Phone not turning on even though I got a new battery and charing port

I have a galaxy note 9 that i rarely used, after some time it didnt work anymore. I saw the phone getting rounder and when i opened the phone the battery was pregnant. So i changed it but the phone didnt turn on. I let the battery charge for a day and still it didn't work. I went out and bought a multimeter to test the charging port, the charging port was fine. But when i tested the place that the battery connects to i only got 0.1 Volt en 0 amps. I even tried to turn the phone on but the amps didn't change. I really don't know what is wrong and i hope you can jelp me fix it.

Short: phone doesn't work even though the battery is new and the charging port works (the place where the battery connects looks faulty)

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Your replacement battery is defective from the sound of it. When fully "discharged" it's supposed to have like 3.5v. The device doesn't like any less than that I would say. Order another battery and try again.

Was this answer helpful?

Score 0
Add a comment

Add your answer

S4mTheGamer will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 7

All Time: 36