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Announced 2020, August 05 Status Available. Released 2020, August 21

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Rear Camera Replacement Camera App Crashing

Hello I replaced the full module for the Note 20 Ultra Rear Camera and now when you open the camera app it just crashes and says the app failed error messages. Does the part need to be OEM, is my part defective, or is the part serialized to the motherboard?

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Hi @consistent,

Was the original camera failing the same way?

Here's the rear camera troubleshooting flowchart from the service manual that may help.

The components listed in the flowchart are shown on board layouts for the phone in the troubleshooting section.

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1 Comment:

I figure it out its a Verizon phone and the parts are different so I order incompatible parts

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Mark D Schlossman will be eternally grateful.
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