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Repair and additional information for the GE Café Refrigerator CFE28USH****—a 2015 built-in, compact, French door refrigerator with a bottom-mounted freezer, automatic ice maker, and thru-the-door service feature. This page covers information for model numbers matching the pattern CFE28USH****.

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Why is the freezer drawer not getting cold

Our GE (Model # CFE28USHLSS) freezer drawer is not freezing. The fridge is still operating as normal, but freezer is slowly getting warmer even when freezer temp is turned down to coldest setting.

Pls help! I really don’t want to have to purchase a new fridge 😞

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Please give us your model number.

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My model number is listed above in my first comment. ⬆️⬆️

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Hi @naomit

Here's the mini manual for the model.

Run the diagnostic tests as described and check what error codes you get (if any) when testing the FZ thermistors (temp sensors) test # 00 27, 00 28 & 00 31 and the FZ fan test # 00 48.

Note: FZ = freezer, FF = refrigerator

See the failure code definition chart to decipher the error code for the various components.

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Naomi T. will be eternally grateful.
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