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Android tablet by Acer, with a 10.1" screen, 1 GHz dual-core NVIDIA processor and a 16 GB hard drive. Released in 2011 with Android 3.0 Honeycomb.

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Factory re-set is not working

I have an Acer Iconia Tab A500 that is locked and we don't remember the password. We can not perform a hard reset - we get the Android guy with an exclamation point. There is no SD card in the unit. Please help!

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Maybe try this?

https://www.tenorshare.com/fix-android/h...

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Thanks but this is a tablet, not a phone.

When trying the factory reset (#4 in the article), the option to manually choose the reboot function does not appear on the screen.

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Sharon C will be eternally grateful.
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