Rep: 13
1
1
Hi my fitbit charge 5 said critically low battery. But when i tried to charge it would not charge. I changed the charger and still no go. The green lights in back will not even light up, but it does vibrate when the charger is put on and off. I tried resetting, cleaning the contacts etc. It also will not sync.
What else can I do.
Is this a good question?
Rep: 37
1
I had the same problem. The battery finally died out. My watch just passed the warranty for two months. Fitbit offered me 30% to buy a new one. Fitbit doesn’t take responsibility for their low reliability product
Was this answer helpful?
I have fitbit charge 6, it does not start. What should I do?
Was this answer helpful?
Cover the basics:
1) make sure the USB charging port you're using works with other devices.
2) make sure the contacts on your fitbit and charging cable are clean and properly aligned
3) press the button on your charging cable to reboot your fitbit
Past 24 Hours: 4
Past 7 Days: 16
Past 30 Days: 78
All Time: 802
1 Comment
The "recommended" solution seems to be to
(1) Attach your charge cable to your pc USB port
(2) put your fitbit to charge
(3) Tap on the screen three (3) times within 1.5 seconds
this is supposed to "reset" the fitbit and "solve" the problem.
It worked once for me but now it doesn't anymore.
Fitbit solves the obsolesence problem by breaking down and becoming e-waste well before. Pathetic build quality and caveat emptor anyone who is taken in by them.
by Krishna Mahesh