Fix Your Stuff Community Store

Repair guides and disassembly information for the MacBook Pro 16'' released in November of 2019. Model A2141, EMC 3347.

211 Questions View all

Options

Changed the battery but not charging/turning on

My battery was staying at 1% even while charging and system preferences advised a new battery. I changed the battery, but now the computer will not turn on even if I disconnect the battery. I followed all the steps and used esd safe tools and I was esd anchored. Any suggestions about how I can possibly fix? I have tried a SMC reset but the best result I got was the touch bar flashes red once on two occasions. I have not been able to get it to replicate again.

Answer this question I have this problem too

Is this a good question?

Yes No
Score 0
Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest
Most Helpful Answer

Options

Make sure that you are connecting a known good 140W USB C charger when you attempt to power it on. Anything less than 140W may be unable to power on the computer or charge the battery from a fully discharged state. If you are using the correct wattage charger, the it may be possible you have a larger hardware issue with your computer, possibly a damaged logic board, in which case you'll need to do more advanced hardware troubleshooting. Good luck!

Was this answer helpful?

Yes No
Score 1

2 Comments:

I thought the macbook pro 2019 16" used a 95w charger? That's the one I found that was recommended when I looked it up.

by

@davidhockaday You're right - it looks like this model requires the 96W charger. Confirmed by looking at the tech specs under the section for power. https://support.apple.com/kb/SP809?local...

by

Add a comment

Add your answer

David Hockaday will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 3

All Time: 59