Fix Your Stuff Community Store

Asus ROG G752V is a 16.85 x 13.14 x 2.08 sized, 9.61 lbs gaming laptop manufactured in 2016.

8 Questions View all

Options

glitching laptop freezes and reboots

My son dropped my laptop a few weeks ago, which resulted in the laptop glitching, freezing and rebooting randomly during use. Initially I thought I had a GPU issue due to the artifact like images I got as it froze. After further effort trying to diagnose the issue, I confirmed that it only occurred due to pressure being applied by my right hand during use. The problem seems to be hardware related as I used an external keyboard there's no issues and it works perfectly. What can cause this issue and how can it be resolved.

Answer this question I have this problem too

Is this a good question?

Yes No
Score 2
Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest
Most Helpful Answer

Options

@mark08 Not exactly sure what symptoms all of this "glitching, freezing and rebooting" include. Since "used an external keyboard there's no issues and it works perfectly" I would suggest that your computer has issues with the keyboard or the keyboard connector. Time to disassemble it and to inspect those things. I would even consider a keyboard replacement Asus ROG G752V Keyboard Replacement

Now, should you find anything odd looking, torn or dislodged, post an image of that with your QUESTION. That way we can see what you see and help you as much as we can. Adding images to an existing question

iFixit Image

Guide

Adding images to an existing question

Difficulty:

Very easy

—

2 - 5 minutes
Asus ROG G752V Keyboard Image

Guide

Asus ROG G752V Keyboard Replacement

Difficulty:

Difficult

—

1 hour

Was this answer helpful?

Yes No
Score 1
Add a comment

Add your answer

Mark Alleyne will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 2

Past 30 Days: 3

All Time: 87