Laptop dies every time keyboard is touched
My laptop turns off only when I seem to press any key on the keyboard. The mousepad and buttons seem to be safe, along with a Bluetooth keyboard but the one actually built in seems to force it to shut off completely.
I've tried troubleshooting, resetting to factory settings but nothing seems to work and I can't find anything online about this, I'm utterly confused by what's happening.
Any help is greatly appreciated, thank you.
Is this a good question?