Fix Your Stuff Community Store

Released October 26, 2018. Models A1984, A2105, A2106, A2108. Available as GSM or CDMA / eSIM, nano-SIM or dual-SIM / 64, 128, or 256 GB / Black, White, Blue, Yellow, Coral, or Red. (Pronounced "iPhone 10 R.")

468 Questions View all

Options

Stuck in boot loop while installing newest 16.0.3 software

Hello everyone. I’m having trouble with an iPhone XR. The issue is I downloaded the newest software and let the phone go through its paces and it all went just fine until it came down to the stage of installing the software. When it’s ready for installation the Apple logo shows up with the line underneath and the bar starts to move. Before the bar even gets to the Apple logo the phone shuts down then turns back on after a few seconds then repeats the process over and over again until I disconnect the battery. I tried a hard reset which I already know at this point just probably just makes the whole system laugh at me but anyway the issue here is that I’m trying to save the data on this phone. The phone can be discarded once I have this data saved if it’s possible. The iCloud backup is too far behind to preserve the photos and phone numbers that I’d like to keep. I’d just love to know my options from here if there are any. Thanks to all that answer and you all have a wonderful day. Thanks again

Answer this question I have this problem too

Is this a good question?

Yes No
Score 0
Add a comment

2 Answers

Filter by:
Most Helpful Newest Oldest
Most Helpful Answer

Options

Hi

This is a bit of sticky situation isn’t it!

At the moment I think the best thing you can do is plug it in to a Mac and use finder to try and make a backup but if it doesn’t let you do that your only option may be to restore it

Here’s some videos on making backups and restoring

Restoring

https://m.youtube.com/watch?v=60EuTkWbKI...

Backups

https://m.youtube.com/watch?v=JNSbVc11Yn...

If you are on a windows computer you will need to follow along with these videos(linked below)

Backups

https://m.youtube.com/watch?v=jX6DcM4704

Restoring

https://m.youtube.com/watch?v=tTloiGl5gW...

If all this doesn’t work please let me know and we can try something else

Hopefully this helps

Any questions please ask

Thanks:-)

Was this answer helpful?

Yes No
Score 1
Add a comment

Options

It sounds like there is a specific part of the update process that the phone is failing. It could be helpful to know what that specific bit is.

Was there a specific reason you initiated this update? Some history could be useful, was it damaged in any way? I will mention the iPhone Keeps Restarting wiki, but I'm not sure that it might be overly useful in your case.

I would be curious to see what the update logs are saying.

Was this answer helpful?

Yes No
Score 1
Add a comment

Add your answer

Neil Borne will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 4

All Time: 127