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Repair guides and disassembly information for the MacBook Pro 16'' released in November of 2019. Model A2141, EMC 3347.

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Damage that is very similar to the Flex-Gate

News: Hello community,

thank you for your experiences. Was today with the "almost new" Macbook pro 19 , purchase price 5,300 € directly at the local official repair point of Apple. Tried everything possible. Chip damage or graphics card was excluded. Offer is 1000 € for a new display or nothing. Repair program does not exist for this.

Then I called Apple support today as the next step and described that it is a damage that is very similar to the Flex-Gate. I asked that the display be repaired as a gesture of goodwill, although I am 9 months over the 2 years, but from my point of view, a display should not give up its ghost after such a short time.

Answer from Apple: We take the damage, but I can not give them hope. In two days (Wednesday) I call them back. But they won't like the call. The warranty is over and they have to pay the repair of 1000 €.

Scary for a premium manufacturer, but Apple is probably calling their bluff. Really sad.

Do you have an idea, am apparently not the only one and probably many will

Apple Mac pro 176 inch 2019 only now get this damage. Mine has been opened and closed quite a bit and that should never be a reason to go defective though?

If you guys have any ideas? Repair services say opening and soldering is about as expensive as a new display and not worth it.

Greetings and a little disappointed with Apple customer service.


Answer this question I have this problem too

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Did you try turning off automatic graphics switching In your battery settings?

As for getting a new display you could have a look on eBay and see if you can get another broken one with a good display(eg previously used as parts and display and other components are leftover)as this ensures usually a original screen and a much lower price if you can get one like this:-)

Hopefully this helps

Any questions please ask


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I have an Apple Macbook Pro 2019 13in. It has a similar problem since July 2022. Apple is charging an absurd price to fix it, and it is clearly a hidden defect.

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Torsten G. will be eternally grateful.
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