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Repair and troubleshooting help for the HP Elitebook 840 G2, a 14" laptop computer from HP.

19 Questions View all

Bugging when plugin charger

Hello guys,

When I plug the charger the laptop is bugging.

I can't do anything. Everything is slow, even the START menu cant be launch.

But when I remove the charger Everything works fine. The problem is also I cant see the battery icon in taskbar and it going off without any notification of battery dischatging.

Please help

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1 Answer

Try to completely discharge your computer: remove the battery, hold down the power button for 10 seconds, and reinsert the battery.

If that doesn't work, run HP's power adapter troubleshooting tool at https://support.hp.com/id-en/help/diagno...

Third, try a factory data reset to remove any faulty drivers or software that could be causing the glitches.

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