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Motorola's Moto E line of affordable smartphones. Released in May 2014.

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My screen Flashes the BackGround Colors.

Before It happened:

I had a small crack for around 3 months now and I had no problems with it.
Today, when I came home I threw my phone on the bed, gently like I do every day, I did not fall, It just bounced a bit and stayed there. It was not harder than usual or anything.

Problem:

Now around that small crack there are the colors: Red, Blue, Black and Green, Everywhere else on the screen It is just pixelated (like it would have a low resolution) and repeats the same thing Vertically.

I had this phone for 8 Months.

Can I repair It?

Is the warranty still available? I paid with the card.


Phone: Motorola E7 Power.

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1 Answer

Most Helpful Answer

Hi,

It looks like the screen is damaged and will have to be replaced as it cannot be repaired.

Repair under warranty is not applicable as the crack in the screen would be deemed as a user handling issue, not a manufacturing defect. If you have insurance cover for the phone you may want to check the policy to see what it covers.

Here's a video that shows how to replace the display. Search online for Motorola E7 Power XT2097 Lcd Display to get results for suppliers of the part

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