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Repair guides, support, and troubleshooting information for the first 13-inch MacBook Air to feature Apple's Arm-based M1 SoC (with an 8-core CPU and up to an 8-core GPU). Released in November 2020 and identified by model numbers A2337 or EMC 3598.

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Computer does not charge

I bought ifixit’s usb-c board and it charged great for about a day….then stopped again.  I’m not sure which parts may be burning out the usb-c board… wanted to get advice so that I can purchase all necessary parts to prevent any further issues.

Thank you in advance

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Update (01/24/2022)

@danj Hey Dan,

At first it seemed like the charger wasn't working... the green light on the charger wouldn't turn on and the charging symbol on the computer wouldn't turn on.

My computer would charge at 6pm but then not charge at all for a few hours. Over the next few weeks it got worse by taking days for charging light and symbols to turn on.

Once it completely stopped charging I tested a few chargers and realized it was a hardware issue and bought the usb-c board... which allowed me only 1 charge. I feel like if I had kept the charger plugged in and let it continuously charge then I would’ve been fine.

I only used the charger that came with the computer (which was bought new from Apple on Amazon). The charger did regularly get hot even though it was new. I always unplugged after a full charge to prevent further issues.

I believe the computer also got warm/hot quickly. Everything else about the computer was normal as far as I could tell… but also it’s been months since I used it.

Let me know if you need better pictures... this is the best my iPhone7 could do. I’m not a new Mac customer… I have a MacBook air 11“ from 2013 that works great other than not holding charge because of the old battery.

Beating myself up now because if I had bought the 13” I wouldn’t be in this situation.

Answer this question I have this problem too

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Let's get some nice pictures of your old part so we can see what got damaged Adding images to an existing question

Are you sure that was the issue? There maybe something else going on here. Can you fill us in on what happened the more details the better.

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Ouch! Sorry you fell into a mess! Sadly most of what Amazon sells is knockoffs! Apple doesn’t sell its stuff on Amazon directly only via their web site.

This is the modern day New York city street hockers selling fake Rolex watches which are spot on to the untrained eye!

With that said, Apple moved to the USB-C standard to appease folks who wanted inter-compatible chargers and cords. While the connector is a set standard (USB-C) the wire, its wiring, and lastly the charger its self on the other side are not standardized! The cable wire gage is a big factor on the power lines and some cables are not fully wired as needed for the given task. So you can’t just grab any cable and expect it to work! And lastly, the chargers come in many different wattages depending on the systems requirements and then to add to it the charging curve can be just the simple one or the fast charge! And just like the older MagSafe chargers the care in the design of the charging logic may not be there!

Here we have the issue of arcing. Here’s an example with the older MagSafe Lacking safety features, cheap MacBook chargers create big sparks

If you look at your connector pics you’ll see both wear marks as well as carbon traces of arcing! I’m suspecting you got a knockoff charger that doesn’t comply to the USB-C PD standards USB Power Delivery explained: What you need to know about ubiquitous charging.

You’ll need to get an in-line power meter to see what’s happening here to be sure MakerHawk USB-C Multimeter

Here’s the only source I would go to for real Apple chargers Directly from Apple - 30W USB-C Power Adapter

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Thanks I’m just going purchase a new one at some point. You saved me a lot of time trying to figure this out.

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Bijal Patel will be eternally grateful.
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