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Before merging with HP, Compaq manufactured a full range of laptop computers. Now they are manufactured by HP mostly with basic features.

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On start up,only show wallpaper then log off,start up again.

Hi all,

having this problem on my Compaq V3000 series laptop.

after keying in my user password,the windows (on Win XP) will boot up and show my wallpaper.nothing else.

then for about 15 seconds..it will automatic log off.

and repeat the process again.

anyway to fix this issue?

sorry totally noob here. :(

Answer this question I have this problem too

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William, the first thing you can try to do is to start windows in safemode. Once your computer boots up, right after your BIOS displays, hit the F* button a couple of times. That should bring up a start up menu where you can select how to start Windows. From here, I'd select Safe Mode (either with or without networking) and hope it starts up in safe mode. It will tell you that it is in Safemode. Once Windows is up and you see your icons,

select start

select control panel

select system

select hardware

select device manager

you should not have a window pop up that shows all your computers hardware installed. Check and see if you have any that have a yellow question mark. You could try to uninstall those by right clicking on them and select uninstall. Windows "should" find them again when restarting.

If none of the devices show a yellow question mark, make the assumption that you have no error here. Exit out of that. Hit Start

select All Programs

select Accessories

select System Tools

select System Restore

Once you select System Restore, it will allow you to (I know it's obvious:-) to restore your system to a point where you definitely remember the computer starting into windows without any problems.

The other thing that you should do, run a Virus and Malware check on your computer to make sure you are not infected. Hope this gets you started. Let us know if any of this is working for you, so that we can continue to help you out. Good Luck

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Hi there,thanks for the prompt reply!

Sadly i followed the above..

now stuck at this ...

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\Sysytem32\Drivers\BtHidBus.sys

cant really go into the windows itself.

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Great, thanks for letting us know. The BtHidBus.sys is Bluetooth human interface device driver. You may have a corrupt file. It is also possible that you have a virus/trojan/worm. Few things you can do check on here http://www.bleepingcomputer.com/forums/t... for a thread on using CombofiX and TDSSkiller. Then there is also Kaspersky that lets you download a Live CD virus scan. Of course you will have to have internet aces to download it and a CD burner to install it. It does work great. The other thing to try is to fix the file. You will need your XP disk and follow the instructions as outlined on here http://www.bleepingcomputer.com/forums/t... Give it a try and let us know which way you are going so we can continue to help you out. BTW, welcome to ifixit ;-)

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Very thorough--+

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Hi,

erm i cannot access into the Windows main screen.anything i can do ? i cant download any thing..:(

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If you have no access to the internet to download those programs, there is not a lot you can do. Hope you have the original Windows disk (or restore disk) to repair your windows OS.

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