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The Xbox One S, designed by Microsoft Corporation, was released on August 2016. The Xbox One S is a redesign of the Xbox One.

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Xbox One S randomly freezes during play then turns off

My Xbox One S randomly freezes and shuts itself off during gameplay. I can get about 15-20 minutes into a game before it happens. I have tried plugging into a wall outlet directly and not into a surge protector. I have replaced the old thermal paste with new thermal paste. There was hardly any dust or dirt inside the box and what was there has been cleaned. The box is not in a cramped area and gets plenty of space to breathe. Immediately after turning off, it does not feel hot or even warm. I was thinking of trying a new power supply but wanted to see if anyone has any other ideas.

Thanks in advance!

Answer this question I have this problem too

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Because of the freeze, I would start with a new harddrive. Power supply are not a common failure point from my experience, but the harddrives are pretty common to fail.

I hope this helps

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Craig will be eternally grateful.
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