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The March 2015 update of Apple's 11" MacBook Air features fifth generation Intel Core i5 and i7 processors, resulting in slightly increased performance and battery life.

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Trackpad and Keyboard not Responding. Reference Code: NDR001

Hi everyone,

I’ve recently replaced my display for my MacBook Air. And when I turned it on, the keyboard and trackpad (both built-in) was not responding.

I’ve plugged in a USB mouse and keyboard and it was working fine. Everything else (e.g. the power button, Wi-Fi, bluetooth, webcam, etc) is also working fine.

I also ran a hardware diagnostic test and it gave me reference code NDR001 & NDK001, telling me: There may be an issue with the trackpad.

I’ve also replaced the trackpad cable (pics provided).

I’ve tried replacing the trackpad cable, resetting the PRAM, and SMC. I’m not sure what the issue is.

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Thanks everyone

EDIT: Some additional pictures

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Answered! View the answer I have this problem too

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To me it looks like the logic board cable connector is damaged!

Update (10/27/2020)

This is the damaged connector

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Compared with this one

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would this mean that I would need to replace the logic board?


@m0nsterr - Here's a replacement connector IPD trackpad flex cable connector You do need good soldering skills to do this.


Thanks! Also, would this be the one on the trackpad or the logic board?


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Michelle L will be eternally grateful.
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