Getting error SU-30641-4 when trying to update or initialize console.
As the title says, I have been working on a PS4 Pro that is giving me the SU-30641-4 error when you try to update the firmware to the latest version. It also happens when you try to initialize and restore the console’s software in safe mode. The console was factory reset before it made its way into my hands in an attempt to resolve the issue but that did not work. I have tried running the initialize and restore using the full software download from Sony as well as formatting the hard drive in a spare computer to no avail. The hard drive checks as healthy and the console as a whole is in pretty good condition. I haven’t been able to find much about this error online, so does anyone here have any ideas?
Is this a good question?