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Repair manuals and information for the Microsoft Surface Laptops.

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Laptop died, not charging

So my Surface Laptop stopped charging earlier, and I thought it was the cable (light is on, not flashing). I tried to do a hard restart to fix whatever problem it may be, but the laptop DIED and still won’t charge (so won’t turn on). I’m working remotely…..any fixes? Thank you!!!

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If the laptop appears dead, then the problem may be electrical in origin. If trying a different battery/charging cable/electrical outlet doesn’t work, then the culprit may be that the charging port needs replacing.

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Holli Tai will be eternally grateful.
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