|
10 Answers 3 Score |
Trackpad popped out at the bottom |
|
1 Answer 0 Score |
RAM upgrade is it okay? |
|
2 Answers 3 Score |
Four times flashes, no logo, black screen |
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1 Answer 0 Score |
Ribbon cable disconnected from keyboard |
Parts
Tools
These are some common tools used to work on this device. You might not need every tool for every procedure.
Background
While Microsoft’s Surface line of touchscreen computers made its debut in 2012, on May 2, 2017, Microsoft announced the Surface Laptop. This device features a touchscreen with pen support, but acts like a “traditional“ laptop and does not have a detachable keyboard. The original Surface Laptop received a 0/10 for repairability, but the Surface Laptop 3 from 2019 received a 5/10 due to changes in the design. Bravo Microsoft!
Identification
Microsoft Surface laptops are marked with the 4-sqare logo on the outside case, and with "Microsoft" on the bottom. Newer devices may instead have the company name near the display. The model and serial number are located on a sticker attached to the bottom of the laptop.
You can identify your laptop by following these instructions from Microsoft to find the serial number of your device. Take those digits over to Microsoft’s serial number lookup tool to find your exact model.
Additional Information
Wikipedia: Surface (overview of all products)
Wikipedia: Surface Laptop
Microsoft: Surface homepage
iFixit: Laptop Repairability
Microsoft: Surface Support
Microsoft: Surface Drivers and Firmware
