locked up Microsoft Zune 80GB

I move the lock/unlock switch on the top, but the lock icon stays lock? Works when I connect to PC? HELP!!!

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John, you may have to take it apart and look at the hold switch . There is a little tab on the slider where the switch fits in. It may have come off, or broken off. instructions are here and the part is available here Good Luck.

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my device is not communicating to my pc? cannot load music

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John will be eternally grateful.
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