These are some common tools used to work on this device. You might not need every tool for every procedure.
Track down some of the common hardware problems using the Microsoft Zune 80GB Troubleshooting page.
Identification and Background
A step up from the earlier 30 GB model, the Microsoft Zune 80GB offers some cool, new features including improved wireless music synching, a bigger screen, and a touch-sensitive directional pad. Microsoft also made the 80GB slightly thinner and lighter than the previous Zune. The Zune 80GB is competitive with Apple's iPod Classic.