The top right corner of the case around the power button popped apart

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Dell XPS 15 9550

"The worlds smallest 15.6-inch laptop packs powerhouse performance and a stunning InfinityEdge display all in Dell's most powerful XPS laptop."

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Nick @timmer96

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Posted: Mar 24, 2020

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The top right corner of the case around the power button popped apart

The top right corner came separated from the back side and I can’t get them to close back together. Is this because a screw got stripped or is there something I’m missing that I need to do to reattach the two sides of the case back together?

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jayeff @jayeff

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Posted: Mar 24, 2020

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Hi @timmer96 ,

You may have to remove the base cover and check what the problem is.

The back cover screws into the palmrest assembly (top cover housing the keyboard etc).

To get to the palmrest assembly, the laptop has to be completely dis-assembled

Here’s a link to the ifixit Dell XPS 15 9550 Back/Underside Panel Replacement guide

Here’s a link to the service manual for the laptop, taken from this webpage and which may be of some help if you need to get to the palmrest assembly. Scroll to p.87 to view the necessary pre-requisite steps to get to the assembly.

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