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The smaller of Apple's MacBook Air laptops featuring dual microphones and 802.11ac Wi-Fi connectivity.

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Why won’t my laptop charge?

When I plug my laptop in to charge I occasionally get a green light for a split second, then nothing. I took it into Apple and they said it was the IO board but it has water damage so they won’t repair it. I replaced the IO board and still get the same issue. It was working perfectly until the battery ran out. Any ideas?

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@natgleed natgleed tell us about the water damage and how you fixed that. Did you find anything corroded etc. when you repaired it?

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Apple told me there was water damage, it must have been from when I was caught in a heavy rain storm. There’s no obvious signs to me, but I suspect it’s the cause of my issue. The laptop was working perfectly until the battery ran out, so this charging issue seems to be the only consequence of it. Thanks!

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3 Answers

IF the battery is bad it will not charge go to setting find battery they may tell you to replace battery. Age is not a factor if new.

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I can’t check the battery settings as I don’t have any charge to turn it in. Is there another way to check the battery?

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Here’s a good Apple T/N Apple Portables: Troubleshooting MagSafe adapters.

You may has a cloned charger which may have harmed your system! OEM MagSafe Chargers vs Cheap Imposters: Teardown for Truth & Lacking safety features, cheap MacBook chargers create big sparks

Update (02/17/2020)

If the port area got wet the one wire communication line (center pin) might have been damaged.

Lets give this a try follow this guide MacBook Air 11" Mid 2013 I/O Board Replacement and if this part looks damaged, replace it MacBook Air 11" (Mid 2013-Early 2015) I/O Board

MacBook Air 11" (Mid 2013-Early 2015) I/O Board Image

Product

MacBook Air 11" (Mid 2013-Early 2015) I/O Board

$49.99

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Thanks, but it’s not the charger itself. I bought a brand new one from Apple and that didn’t fix it

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@natgleed - I'm happy you got a new one but the damage maybe already done. And sadly its hard to tell the real from the fakes physically.

Did you check the MagSafe cable connector contacts and if needed cleaned the case connector?

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Try taking it to Apple and see what they say now. If that doesn't work, check the battery port and clean it. It often gets lint, etc.

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Natalie Gleed will be eternally grateful.
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